SpringHill Suites by Marriott Midland Odessa

"I honestly dislike Midland bc there's not many nice places to stay bc the oil field.. This was my second time here and it was great both times. This time, I met Melva! She made our staff amazing. As a business owner, i can say without a doubt; she's a huge asset to this hotel! We had an issue with noise and she handled it promptly. The rooms were clean, breakfast was good and the breakfast area was clean and tidy. Overall, all the staff at this location is amazing!"

"1/25/2024 - Extremely unprofessional check-in experience with front desk attendant Evangeline. My wife and I were standing together checking in at the front desk. Instead of handing our room keys to my wife, who's hand was outstretched, she chose throw them on the counter. I noticed that the 2 previous customers had their keys handed to them and placed in their hands. When I asked Evangeline why she did that and explained how rude and unprofessional her action was, she took an angry and very rude tone and told me I could contact her location manager. As a Black man, I have never been one to play the race card but in this instance, race was clearly her motivation. I am reaching out to the location, regional and corporate customer relations leadership teams to share my horrible experience with this young lady. I will ask them if this is the person they want representing their brand."

"One word, Melva! Never stayed at this hotel before, but because of Melva I will be staying here every time I am in Midland. I had to leave the hotel in a hurry and left something behind. Melva found it and mailed it to me! She is a lifesaver! Breakfast was awesome, fitness room worked out great and the location was perfect for everything we needed. Great place, great staff! Thanks Melva!"

"Very nice rooms and location. Nice to have separate toilet and bathrooms. But oddly, no door locks for those. And no exhaust vents. Other than that, very nice. Breakfast was good."

"Fairly newly renovated hotel. (2020) The lobby and rooms are large Separate toilet and shower rooms. It also has a bar which I don’t remember seeing at many Springhill Suites. The only issue I had was that I could hear the person above me walking around which is unusual at a Marriott property. Very clean"