Kids 'R' Kids Learning Academy of Fall Creek 8221 North Sam Houston Parkway East, Humble, TX 77396

"UPDATE: Today on the kids r kids daycare bus my child was brutally assaulted by 2 other kids, this is so disturbing….for a child to come to my baby’s seat and be choked by one child and then that same child to call over their older brother and my child to be punched repeatedly in the stomach and in the back of the head by the younger brother at the same time is ridiculous and the director to say “well kids will be kids” is baffling to me, I stated, well clearly the bus is too big the driver needs an attendant on the bus to assist him…she then stated, “would you like to apply?” I said “hell no, y’all don’t pay enough” she said, “exactly”… The response from her was very unprofessional, and there was no empathy for my child at all. As parents we choose daycares by what appears to be safe and make us feel comfortable but after today I can no longer trust the care of my children under this facility. I told her these day’s bullying is not anything to play with…kids are bringing knives and guns to school and My child is terrified to go back to school and daycare because the oldest was sitting behind him laughing and making smart remarks about how he don’t care…ect. Here it is 4 hours later and my sweet child who has NEVER had any disciplinary actions against him, is still crying…and all I can do is hold him and reassure him that as his mom I will take the necessary precautions to prevent this from reoccurring and hold this facility accountable. The cameras in this school is what helped me with choosing them to care for my children but at this point that doesn’t matter. Choose a daycare by how they treat their staff and how they embrace, support and care for your children in front of your face and behind your back. We live In balmoral and there are plenty of daycares on Woodland Hills that I will visit soon. IF IT HAPPENED TO MINE IT COULD HAPPEN TO YOURS :( MY PREVIOUS 4star review from 5 years ago: My son turned 3 years old a few months ago...and loves it here, I have tried 2 other daycares prior to coming here. My friends and family kept telling me it takes time to transition but immediately he was comfortable. We feel good knowing we don't have to worry about if he's eating or sleeping because they send a detailed daily report. They do not use harsh chemicals that mess up my son's allergies. (the other 2 did). You are always greeted coming in and leaving out. It's not to many children in one class, our son is learning so much. They also helped us potty train him, he's learning how to pay soccer with coach Batman, and how to spell his name. It's worth every penny you will spend."

"On August 29, 2022, my wife and I logged on and observed our 3yr old great nephew being treated really bad on several occasions. The teacher intentionally tried to antagonize him and intimidate him by using techniques that are not appropriate for children his age. Even the other kids noticed how he was being mistreated and tried to comfort him. Upon my Niece reviewing the recording she observed the teacher grasp her 3 year old son by both arms and push him back twice forcefully. The director verbally acknowledged that the teacher’s actions were inappropriate, but later contacted my Niece by phone to defend the teacher’s actions. We spoke with the director, and she defended the teacher every time & we also call the owner but he never returned our call. Our niece had to remove her son from this center, and I hope this will not continue to happen to other kids. I've also notice while viewing the cameras that she mistreated other kids also "PARENTS CHECK IN ON YOUR KIDS.” The owner told the director to not talk to my wife and I maybe he noticed that we were really concerned about our great nephew and the other kids also. AGAIN PARENTS, PLEASE CHECK IN ON YOUR KIDS; ESPECIALLY IF THEY START ACTING STRANGE"

"My daughter has been going here for about 3.5 years and my son for 2. I have nothing bad to say about them. I trust my kids going here and they also have parent cameras if you want to check in on your kiddos during the day. They are more reasonably priced compared to Primrose across the street. Ever since Covid hit, they haven’t allowed anybody in the building unless they are a kid or employee with everyone doing a temperature check as well. They also have bus service to fall creek and other local schools which is a huge plus as both my wife and I have to work during the day. I highly recommend this place!"

"My son’s growth and education path was very good throughout the first 3 years he was there. The school facilities are great and clean, the early years teachers were very professional and most importantly they cared about my child, I could see that every day. I would recommend the school if you have a baby and a toddler and would want to let them in good hands. Once you get around to the Preschool mark, there are some challenges. They need to improve the professional level of the staff on those classrooms, with teachers more qualified for handling that age group. I will say the owner is really committed to give the best to the kids and there is no doubt he will take care of this, at which point it will be a great path all the way to Kindergarten. Again, I would highly recommend KRK to any baby and toddler’s Mom."

"My daughter has been going to this Kids R Kids location for 7 months now and it has been a great experience. Prior to enrolling her, I visited each of the daycares in the Fall Creek area so that I could make an informed decision. Overall, I really feel Kids R Kids creates an environment that is both welcoming for the children and parents. A few of the main reasons: 1. The responsiveness of the staff and owner Every time I have had a question or issue, everyone has done their best to ensure that my concerns were addressed. For example, my daughter was having trouble sleeping during the day. After some research on my end, I found that fluorescent lighting can be disruptive to a baby's sleep. I asked to speak with the owner to address my concern and when we sat down, he had already taken the initiative to research several possible solutions. Within a few days, he installed filters over the light fixtures to create a more calming environment for the children. 2. The owner is constantly looking for ways to improve their offer At the end of each day, Kids R Kids provides a report that details what your child has eaten, how they slept, and how many diaper changes there were. I was having a conversation with my wife one day regarding how nice it would be to be able to view this information in real time during the day. Literally, the next day, we receive an email that contained all of the information in the daily report as a result of a new system that was implemented. It's very nice to see that the daycare is always looking for ways to improve parents' experience. 3. The online camera system Being able to see how my daughter is doing during the day from the office is a definite plus. Of course, my first choice would be to stay with my daughter all day long, but that's not realistic. Checking in on her via the webcam to ensure that she is happy and active is the next best thing."