7-Eleven

"I go in for a pump in my truck. Put in $20 on #1, guy puts it in, i go and gas up my truck and realized the meter didnt go up! So i go in there ask for help to know whats wrong. Was told it went through and they couldn’t move it or anything. All im saying is. They need to check their pumps. And at least try to help out in some way instead of finding the situation funny."

"It is beyond upsetting to have experience what I did tonight. I was in the store at 10:13 today and the young man (Latino) Jose and another big set guy clocking out (white guy) were not only using profanity with every other word that came out of their mouth, the worse is that they were utilizing them with the customers. I said nothing which was my mistake, but when I got to the register with my items, I was told by Jose that they did not accept cards. Mind you, I would have not been upset about this should have been handled by a professional employee, none the less, handled by a manger which was there ( a white woman) to interfere with such disrespect from the employee. Once I put my items on the counter and Jose rang up all the items proceeded to advise me the, and I quote “We do not take cards right now, sorry… if you don’t have cash you can go”. I am a paying customer that chooses to go to this store and going forward I will not… as well as any other seven eleven. I feel that as a service employee, we are here to serve and accommodate the customers. Now, if a disrespect is given, then a rebuttal should be expected. But I was no where near disrespectful to these young guys. I am truly sadden and UPSET regarding this situation."

"I hate coming to this store! The employees are rude, obnoxious, and argue with each other and customers. There is one guy in glasses who is cool. Other than that, this store is trash. Outside is hardly taken care of, washer fluid at pumps is never filled. I live 2 minutes away and go out of my way to go to the next store."

"Went today around 1:45pm to just get some water and gas but the employee named Ross was being rowdy and yelling the other employees told him to calm down but he even went outside and got in someone's car and started punching them in the car. Then he got out of the car and started to punch and kick at their drivers side door. He then stole the guys gas cap off his car and stormed back into the gas station being loud. The employees tried to tell him to stop again but he then went back outside and threw the gas cap at the other guy he stole from. Didn't feel safe inside the gas station so wont go back. The other employees were nice though."

"I mostly use 7/11 for gas purchases because of the reviews I’ve read about their rude cashiers, long lines and filthy bathrooms. I use their APP to activate the gas pump and do not have to deal with any of the issues I’ve listed above. I suggest everyone go download the APP it is so simple and convenient to use. I see there is also a mobile checkout option on the APP as well which may save wait time. Members get 11 cents off per gallon, use your points to get free items out the store!"