Ben's Soft Pretzels-Grandscape 5752 Grandscape Boulevard, The Colony, TX 75056

"As the name implies their pretzels are SOFT and are in my opinion the BEST! I absolutely love a soft and delicious pretzel and this place is one of the best that I have tasted in the area. I am very happy to have found this place! Their pretzels are made fresh, daily right in front of your eyes! I have referred quite a few of my friends to this place and none were ever disappointed! One of my friends bought two pretzels, one for herself and one for her husband and ended up "accidentally" eating his as well! Needless to say she had to go back and get another one for her husband. When she told me about it all she could say was, "they were so soft"! They are that good! On a recent visit my husband and I were more than impressed with the level of service we received. The folks here are always friendly, welcoming and accommodating! I don’t like a lot of salt or butter on my food. Most pretzel places I have visited don’t want to make a fresh pretzel to accommodate my food restrictions. However, when I ask Thomas who was helping us, about getting a pretzel made without the butter and salt he did not give me a hard time. He told me how long it would take to bake and even brought it out to me when it was done. The pretzel was soft and fluffy as usual, very delicious! My husband also enjoyed his Dutch Almond Pretzel as well. This place is and will be our go to spot for soft pretzels."

"The food was terrible ordered a hotdog and cheese pizza I’m use to all the other bens spots only using mozzarella cheese not mixed with cheddar and the dough wasn’t cooked all the the way. Not to mention I’m sure woman making the pizza dropped her glove on the floor picked it up just to shake it off and reuse it I don’t want a complimentary next time pizza , a refund would be nice"

"Walked in for the first time after being recommended the place and were immediately greeted with the nicest people who explained all the pretzel options and helped us pick the perfect ones to try. Really good pretzels and exceptional customer service. I would recommend visiting!"

"I’ve occasionally had soft pretzels for decades and they were OK - never my top choice. And, then I had Ben’s pretzels yesterday. They were far and away the best ones I’ve had, my wife agreed, and we will go back. The soft pretzel with pepperoni and cheese was soft, piping hot, and delicious. The Dutch almond pretzel bites were also excellent. The servers were very friendly, attentive and professional. I can highly recommend this place. It changed my view of soft pretzels."