84 Lumber

"Shae has been a huge help from lumber packages to trim packages. Very knowledgeable and patient. Thanks 84 Lumber Radcliff, KY"

"Terrible company to work for. They fire you when your on approved leave and fishing because they attempt to govern what your doing on your own time. No respect for employees and terrible pay. You furnish your own truck and cell phone. Reimburse for mileage is half the amount per mile Kentucky allows for taxes."

"I ordered 10 sheets of metal here because I had previously ordered metal here with good results but this time my money was taken, order NEVER came, if I could it ZERO stars I would. When called no one knows where it is or when it will be in! Awful way to do business and "I DON'T KNOW " is NOT an excuse!"

"I sent a request for quote email to Chris that showed my entire deck dimensions all the way around my house. He used CAD software and created a deck plan that shows exactly what I need in order to build my deck and emailed it to me. The plan looked really good and had an accurate 1001 sq ft of decking boards needed listed out. So he sent me a quote for the package that was in the deck plan and I paid for it and had it delivered. I quoted with two other suppliers and 84 Lumber had the cheapest quote. So, I received the lumber and by the time I used up all my decking boards I realized that I was shorted by 277 sq ft of decking boards. I looked back at my quote and realized that for some reason his quote was 277 sq ft less than what his plan called out. No wonder his quote was cheaper. This was an approximate $450 - $500 mistake. I contacted Chris and he said he wasn't sure what happened. He messed up, that's what happened! So I was very decent about it and asked him to give me a quote on the 277 sq ft that he failed to put on the quote and he did. I also requested quotes from a couple other suppliers for the 277 sq ft of boards that I needed and found cheaper prices than 84 Lumber. I asked Chris to beat the price since it was his mistake (I didn't ask for anything for free) and this is a 45 min drive one way, and he would not even match the price and said sorry this was all he could do. I'm pretty sure he didn't want his boss to know he messed up and I'm pretty sure he didn't do anything to try to get the price down. I spent over $5000 with them this year and he couldn't even make up for his own mistake. So with that, I'm done with 84 Lumber. I won't be back. My experience with this company is something I will share with anyone that I know who needs building materials. They do not accept any accountability for their mistakes and will not make it right with you. If you do business with them, don't trust that everything is correct without checking every detail with a fine tooth comb. Or you may find later why their quote was cheaper. Update: I told Chris I'm going to leave a Google review and here is his exact reply: " i will be sure to tuck my tail between my legs, and have boxes of tissues ready for the tear jerking post your going to post." I literally copied and pasted this from his reply in my email. So Chris messed up my order, gives me the highest quote out of 3 quotes, wouldn't acknowledge his mistake nor take ownership for it, and then has the audacity to write me this immature, unprofessional, rude, arrogant message. After receiving this message I am going to contact corporate and just send them the entire email string. That was real smart of him to put it in writing in an email."

"Not a fan. I am building my first house and every window place tells you something different, they were fine to talk via e-mail, but when I stopped by to try and sort it out I over heard the sales reps frustration with me. I realize I made a lot of changes, but I’m not a professional and have a lot of questions. Needless to say I’m taking my business to someone who is willing to work with me as I learn about this craft."