Sanova Dermatology - Pflugerville

"Wow what an incredible visit. Dr listened. Dr addressed every issue and came up with solutions. Got his team on insurance coverage to get my treatment covered. Will be continuing to come here!"

"Dr. Vickers and her nurse Janelle, as well as Dr. Lain and Alma and the entire team at Sonova Dermatology are an Excellent group of professionals. They always accommodate my last minute appointment requests. Amazing team! Thank you for taking care of me."

"Israel and the assistant working with him were phenomenal!! I am sorry I am drawing a blank on her name. Best dermatologist visit I’ve had probably ever. Israel was very nice, easy to talk to with a great personality, and knowledgeable! Also, the front office staff was very nice and gave me samples of a product I had been wanting to try, which I appreciated!"

"I wish I could say good things about this place, but I was more frustrated than anything. We moved to the state not too long ago. My daughter need it to see a dermatologist. I spent hours looking for one. I finally found one. I called my insurance to check if Sanova dermatologists were in network, and they confirmed they were. I decided to make an appointment online with Sanova Dermatology. Not only did I confirm online, but they called me a few times to confirm my daughter's appointment. They sent me messages Monday, Wednesday, and Thursday confirming her appointment. They called me the day before to confirm. My daughter filled out a whole bunch of papers online. Before seeing this doctor, Everything was good and confirmed. On our way to see the dermatologist, 7 minutes before we arrived at the office, I received a phone call telling me they had made a mistake. The doctor my daughter was about to see didn't take my insurance. I was frustrated, upset, and confused since I did confirm with my insurance, and the lady who called us mentioned that if we want to keep our appointment, it is going to be without insurance, so we decided to go. When we arrive at the office, the front desk never apologizes to my daughter for the confusion. I paid $150 for a consultation. I was very frustrated. I will not return to this place again. They need to get better and communicate with each other."

"I thoroughly enjoy the appointments I have with Dr Lain and his staff. It’s a very friendly professional office. He is personable, caring and considerate. And takes his time to explain what is going on and why he does what he does. And he doesn’t try to rush you out the door. He’s done several incisions on me because of skin cancers and the scars are barely visible. He is that good!! I wouldn’t trust anyone else."