Lash'd Out,

4412 Spicewood Springs Road, Austin, TX 78759

"I got a lash lift and tint with Chase on 01/12/23. My lashes fell only a couple days later so I went in for a correction on 01/21/23. (Which I had to contact them multiple times to even get a response). I then saw a $50 charge on my account from 02/02/23 which was strange because I paid in full on my first visit. I called to ask why and never got a call back, so I called the next day and again they stated they would get back to me when the owner does her "admin day". Finally, the owner called and stated it was a charge made from the 01/21 visit, which was an accident and I'd get refunded in 3-5 days. Over a week later and I still have no refund (not even a pending one) and they aren't answering my calls. I am going to dispute this charge with my bank as this was an unauthorized charge made by Lash'd Out mistakenly. I am so frustrated that over a month later from my initial appointment and I'm STILL having to take time to deal with them. When you book your appointment, just remember they keep your card on file so you could be "accidentally" charged and fall into this headache later. Ridiculous and unprofessional practices."

"I see Lucy and I have to say that I always leave happy and satisfied. She does an amazing job and is so thorough. She is personable and easy to talk to but also understands if I just want to relax and say nothing.,Getting my lashes done has made my life so much easier-especially my morning routine. I can honestly recommend Lucy for an amazing lash job. She is top-notch."

"These lashes by Taylor make for perfect engagement pictures! You could feel how precise and detailed she is. I've had them done at many other places before always end up hurting or falling out or both. Taylor made sure I was comfortable and they looked the best I've ever had. I've also had Krystal do my touch up and she's so fun and gets the volume lashes looking fabulous! MUST GO HERE for lashes. You won't be disappointed with the results and the cleanliness on the spa. My go to therapists, I mean lash girls now!"

"My fiance love this place! Her lashes are gonna look perfect for the wedding. I made an appointment for her,a the service was promt and easy. The owner, Krystal, was super easy to work with. Taylor did an amazing job the lashes look natural and glamorous! Brooke said she was so relaxed during the appointment she fell asleep and woke up beautiful like sleeping beauty. Thanks for cutting down her makeup routine, now we're on time everywhere!"

"All the girls are great! You can’t go wrong when booking with any of them. I’ve had classic, volumes, and mixed lashes- all of which have turned out amazingly. I can’t even begin to tell you how many times I’ve been complimented on my lash extensions 2-3 weeks after my appointment by complete strangers. I’ve even done lash lifts and they’re equally stunning. Krystal, the owner, has done an amazing job selecting her staff and maintaining the cleanliness of the place. I’ve recommended countless friends, family members, and even my boyfriend’s mom to this place! I’ve been going to Krystal for years and don’t intend on stopping anytime soon."