Global HVAC Distribution, LLC

"I made my mistake on July 31st when I ordered a 2 ton Mini Split from this company. One was listed for $850 and one for $950. When I asked what made up the difference they told me the one for $950 was a "smart" unit but other than that they were the same, 2 ton, 17 SEER. Communication was really poor right from the start, didn't know when it was coming, etc. When it did arrive it looked like it had been dropped out of a moving truck, the box was trashed and the unit bent in on the top. I contacted them, they told me to send photos, I did.........they did nothing. There wasn't any paperwork with it and the remote isn't for that unit. It will turn it on and off and I can do a couple of other things with it but it's still the wrong one. Then the worst part, it's not a 17 SEER, it's an 11. My installer wasn't even going to put it in at first. I communicated this information all along the way, they asked that I send more photos, I did, they did nothing again. It's now Oct and they haven't responded since August so I guess that tells me that they intend to do nothing. It's my belief that this unit had been sold and returned, or maybe just trashed in the warehouse, in either case it's outdated. (the box the condenser was in was inside a bigger one, both trashed) They're in Texas and I'm in Arizona or I'd at least pay them a personal visit. The only reason for my rating of one is that it's as low as it goes. My advice......DON'T EVEN THINK ABOUT BUYING SOMETHING, ANYTHING, FROM THIS COMPANY!"

"I recently installed a 20 SEER2 Aurus 2 Ton mini split inverter from Global HVAC Distribution LLC, and I'm incredibly impressed with its performance. The system operates efficiently and quietly, maintaining the ideal temperature in my home with remarkable energy savings. Working with Jaime Luna was a breeze; his professionalism, product knowledge, and dedication to customer satisfaction shone through at every interaction. His guidance made the selection process straightforward, ensuring I ended up with the best solution for my needs. I strongly recommend Global HVAC Distribution LLC for anyone in the market for a top-quality, high-efficiency HVAC system."

"I am beyond satisfied with my recent purchase of the AUX 1 Ton Inverter from Global HVAC Distribution LLC. This HVAC system has significantly improved the comfort level in my home, providing a seamless and energy-efficient solution to beat the summer heat. The purchasing experience was made even more pleasant by Jaime Luna, who was incredibly knowledgeable and helpful throughout the process. He ensured that I chose the right product to meet my needs and followed up to confirm my satisfaction. The customer service and quality of products offered by Global HVAC Distribution LLC are truly top-notch. I highly recommend them to anyone in need of a reliable and efficient HVAC system."

"Do not purchase this product. But If you like spending your money on garbage then this is the product for you. My husband made this purchase through Amazon and received the package at the end of March. We had to wait a month before installing because we had to insulate the space. We was finally able to install the unit, but it does not work. We even had someone come out in hopes of getting it to work. I’ve attempted to make contact with company several times and left a message but no one has bothered to return my call. The phone rings and rings then goes to voicemail. I made contact with Amazon who referred me back Global HVAC for help. It irks me how so many companies are willing to take your money but unwilling to help when their products don’t work. We spent $700 on this unit and I’m extremely disappointed that it is not operational. Now I know why the return policy is only 30 days. Don’t waste your hard earned dollars at a company who does not have time for its customers. Do yourself a favor and go with a more reputable company."

"I recently had a new water heater installed by this company and I have to say, I am thoroughly impressed! The technicians were professional, knowledgeable, and friendly, making the whole process a breeze. The installation was quick and efficient, and the new water heater is working flawlessly. I am extremely satisfied with the quality of work and would highly recommend Global HVAC Distribution to anyone in need of a water heater installation. BEST PRICES TOO! Thank you for your excellent service!"