Kady African Braiding @ Richmond

"I normally love my hair but today I got crochet braids and the stylist used a braiding pattern that prevents me from putting the hair up. I paid $120 plus $70 for the hair. I'm sickened about how much money I wasted because I'm taking it down immensely. Maybe crochet braids aren't their specialty so it's my mistake for going to them for a style they seem less familiar with. I'd go back but never for crochet braids."

"The web site prices did not match the price we were charged. The web said $165 but we were charged $220 for medium shoulder length kinky twists. (I paid $200 the last time for small bra length.) Also they didn't have the hair available we had to leave and go get hair although the web said they had the hair we would be using. My hair is very fine, thin, and soft and the stylist commented on this to the other stylist that was assisting with my hair but yet they were pulling and braiding so tight pulling my hair in two different directions. My hair was so tight that I had to come home and remove several braids around the edges to prevent me from losing hair. This was my second time going here and the first time we had issues. I decided to give them another try but after this time I won't be going back."

"I am a repeat client - always a positive experience. When I first started getting my hair braided by this team; my hair was about 1 inch around the back and sides. Fatima was able to catch it and secure box braids that lasted 4+ weeks. Every braider has been so nice and welcoming. They offer client chips and soda, I constantly hear the braiders checking in on their clients, "Are you okay?" My favorite part is how when a style is complete- the other braiders all shower compliments. I love this place!!!"

"I had an appointment with Fatima and Miriam on Saturday and they did an amazing job on my box braids. I will continue to use them for my protective hair styles. Thanks ladies!!!"

"I scheduled an appointment a week prior for my daughter to get a certain braid style. I spoke to someone through text, sent her a picture of the desired style and she confirmed with me that someone would be able to do it. On the day of the appointment, my daughter sits down in the chair and the they start on her hair, a few braids in, my daughter realized that the style was nothing like the style she wanted. So the lady that was initially braiding her hair stopped and told her that she wouldn’t be able to do her hair, and that no one else was available to do the style. If no one could do this style I should’ve been informed of this PRIOR to scheduling after I sent the picture of the desired style. That was a complete waste of time, and if your wanting anything other than regular BOX BRAIDS do not come here. And the style was simple feed in braids. In response to the OWNER: Honey, the style was feed in braids, your employee was doing simple corn rolls. Which was not the style my daughter was wanting, she did three braids before my daughter told her to stop. it didn’t take her two hours to do three braids. As I said before, I spoke to someone a week prior, sent the picture of the desired style in and she confirmed with me. So yes, it was a waste of time, maybe you need to invest in braiding classes for your stylist so they’ll have more knowledge in other braid styles. Your response was very unprofessional and just goes to show how your business is run."