Dollar Tree 1210 North U.S. Highway 377, Roanoke, TX 76262

"I wasn’t going to write a review last time even though I should have. I went back in the summer for my kids birthday and encountered the rudest person. An older lady mad because I had a cart full of stuff for my kids birthday near closing. It didn’t matter that I waited in line for a good 10 min. Honestly I get it, I didn’t like when people would come right at closing but thats retail. I don’t make it out much, at the time I had 3 kids under 3. She verbally was rude in her speech to me. First about my cart of stuff, then about making sure I pushed stuff close to the counter because it was hard to reach. Something I had no problem helping her out with, if asked nice. Just a super rude lady. If you’re unhappy go find a place to work that makes you happier. Then I thought I would give it a go again and called looking for garland. Was told that they didn’t know and they were too busy unloading a truck and to call back. Again in a rude way. I’m just done with this place. I’ll pay more and go to Walmart. This place must enjoying hiring unhappy people who think it’s ok to act like jerks to customers. Hire some new people… $1.25 is not worth it for encounters with your employees."

"Raise prices then make you check yourself out. Hate that. Dec 2023 They locked the door at 2045 (8:45 pm) with customers still inside! Five minutes later they announced they were closing all the registers. Even with a line, they would NOT check people out- just be rude that people were still in line. Manager should be fired."

"Can somebody take action and fire this store manager already? Her name is either Tamera or LaTamera I believe. I came here to write a review about how cold, rude, and down right ignorant she is. She spoke to me with her back turned and didn’t want to help when I was needing assistance with balloons. She stated, “I’m not here to baby anyone.” We exchanged words back and forth and she continued to mumble under her breath - completely unprofessional! If she speaks to her customers this way, I can only imagine how poorly she treats the employees there. There are multiple reviews about bad experiences with her. She needs to go. Do better Dollar Tree!"

"Went to pickup my online order but couldn’t find a single employee even after waiting a few minutes. I miss the old Dollar Tree where even service was good. Update: went back to try again and was successful but the employees seemed like they had better things to do than help me."

"I went today and the store looks way better and cleaner. no more rude cashiers. because there is self checkout!"