Kroger

"Curbside pickup times are not clearly listed in order history or Kroger app. This stores staff is incredibly helpful but apparently the curbside team has its own set of rules and hours, they offer a late pickup time but aren’t there to accommodate said time. Night manager Ann is above all of this, not worth showing the least amount of cooperation or help. I had already waited to find out that I would unfortunately not be able to get my order fulfilled. I requested the manger Ann to see if at the least I could cancel my order and place it with another store with a more convenient times/location, i waited an extra 15 mins just for her to call the kind associate who had been helping me and tell her she wouldn’t be making her self available to come out and meet/speak with me. Ann shouldn’t be in a position of leadership if she can’t care enough to show the smallest ounce of customer service. I patiently waited there the entire time just to leave disappointed and irritated, the only plus to this store were the kind, helpful and polite cashiers/associates in the front who were called Ann 3x’s to check on her status and went to the back of the store to see if anything could be done from curbside pickup, I was thankful for them. I hope management gets better leadership and clearer times are posted and followed & pickup/curbside get a better system or at least have an alternative other than to waste customers time and money."

"This is an ok Kroger. This Kroger is one of the smaller ones and suffers from parking problems when it is busy. This is my local Kroger and in my area it is the most affordable but the dairy products are all Kroger's are not as good as Randall's Randall's cheese blows away Kroger cheese. Kroger is much cheaper than Randall's though in general and is the most affordable grocery store in the area."

"I have been to this Kroger at 14344 memorial drive few times now. It didn't strike me as fantastic. The store is kind of old. But still got enough stuff for me to get my weekly shopping done."

"Just got off the phone with Kroger. The computer couldn't help me, so i finally got to an operator. Unfortunately, in this case! I had the unfortunate luck of speaking to Jerry! He was exceedingly rude because he actually had to answer the phone to help someone. How people that rude are still able to talk to people at a store like Kroger is unbelievable!"

"I continue to be amazed at the selection in this very small grocery store. I used to shop at the local randalls, but then several times they didn't have some obscure item I needed, I checked Kroger and they did carry it. It. This store has a very good selection of hard to find items. Including ethnic food. There's a decent selection of organic vegetables, could be more, a very small deli and bakery, and a wonderful grocery section. Staff is pretty friendly, and is willing to help me find things."