HCI Sports & Fitness

"This is a great facility for people that want to use courts. I come here for the gym portion only, and I don’t feel like it’s worth the price. I’ve been keeping my membership because I have multiple friends that come here. As they are looking for other options, so am I. I have written multiple suggestions to management before writing this review. They’ve ignored me, so here we are. Multiple machines have been broken for a while, and they don’t have backups. In these instances, I am left unable to complete portions of my workout. If management would correct the issues, I would be fine. I find it unacceptable that I pay such a high fee every month just for inattentive management and unmaintained machines. Another thing to add, forget about going there Saturday morning. There is no parking space, gym extremely crowded and no machines to use!"

"I’ve been working out at HCI for 2 years. I used to love it when I joined. It wasn’t crowded, their equipment worked, they had plenty of classes at night, there were “saunas” in the shower, and the changing rooms had Dyson hair driers. Now they don’t have any of that. The leg press machine hasn’t worked properly for months, the leg extensions machine has been broken for weeks and they only have one machine of each. The treadmills are cheap quality and most of them are out of commission. The other day, I was running on one to find out that it wouldn’t slow down! You had to hit “cool down” or “stop” to reduce the speed! What an odd safety hazard. I have repeatedly notified management of these issues and nothing has been done. It has been months. To be clear, this gym is not cheap. I am paying a premium price for sub-par equipment and service. Unfortunately, this area lacks good gyms and I hope that someone reading this review would decide to open a very needed nice gym. Great facility and location, terrible management."

"The gym has potential but poorly maintained. Tired of providing feedback about the broken equipments. No one listens to you. Very expensive for the service provided. I suggest you find other local alternative."

"Great staff, professional trainers and helpful nice smiling! I love the HCI community, even visiting Austin for a week everyone including the members are so sweet and nice and welcoming you so warmly!"