Builders FirstSource 1201 Bmc Drive, Cedar Park, TX 78613

"I am going to share my experience with their the Sales Person (Misty) at this location. They only deal with Builders and we are in process of building a custom home. The salesperson is non responsive and we have tried to reach out to her for over 4 weeks via Phone, email and text. They have no regard for homeowners. They don't care about customer service as they are volume business. Had I known about their poor customer service, I would have never allowed my builder to transact with them and gone with other competitor in the Austin area."

"If I could give negative stars I would. The local Cedar Park Lumber yard and window shop are obviously geared to only handling volume builders. We have been trying for a Year and a half to simply repair window screens for an Anderson sliding door. The window manager does not respond to calls from my office or my client. Their customer service is a joke. As long as you only need lumber dropped to your site and never have returns or ever have any install issues you will be okay, God help you if you need anymore than that because BFS will not be around to help."

"Anthony simms was one of the most helpful people I have ever met! Give this man a raise!!"

"Great place. Had to do a room addition and found out all the floor trusses came from here. Made contact with someone who helped me get the right measurements for my order. Also, they have the correct trim and all accessories that my house was made with. Will definitely return here."

"HOMEOWNERS: DO NOT SHOP HERE! So after getting poor information regarding which material to use for My project from sales, I purchased fourteen lengths of 8’ trim MDF which I found out was inappropriate for my project. So I went to return said MDF and after a 45 minute wait, get told that I cant return it because they only return 16’ pieces and mine was considered cut Pieces which they will Not return. Be warned, easier to go through Lowe’s or Home Depot and I will never get materials from this place again."