Tom Thumb,

302 South Park Boulevard, Grapevine, TX 76051

"Had what i needed but was a bit over-priced. Store is well-stocked with product. Store is clean and not too crowded."

"The customer service desk agent working tonight Dec 26th at 8:00pm was paged by the pharmacy twice to get a price override. When my husband walked over to customer service, they were ignoring the phone ringing and talking. He told her that they have been trying to get ahold of her. She said “Chill out Bro”. Then she called him dude. This was beyond unprofessional and their employees don’t do their job. Is this what our world is coming to?"

"HORRIBLE. STAY AWAY. For a place that’s constantly advertising their “drive up and go”, they don’t live up to their promises at all. Most of the time half my order is substituted or out of stock, but then I go in the store and find what I ordered IS in stock. They’re lazy. Most substitutions don’t even make sense. And don’t bother ordering produce, they will give you inedible garbage. See photos attached. Anytime I order bread, milk, or eggs they’re literally expiring in 2-3 days. Grapevine doesn’t have many options, but i’m done settling for this place."

"My very first time in a Tom Thumb....I am very impressed ordered some Cole cuts exceptionally good sliced the way i like very friendly service went to the produce area very well stocked great organic section to the meat area again great organic items. I have to say a 8.5 all the way...just 2 things isles were very close together and the cashier nice but not so personable great store will be coming back for sure"

"Friendly and helpful employees. Everything was tidy and neatly arranged. Fresh seafood area was well stocked and everything looked fresh and immaculate on display for you to inspect. No unpleasant smells, just fresh seafood aromas. They also have a nice selection gift and greeting cards."