Saginaw Nail Spa 4540 West Bailey Boswell Road, Fort Worth, TX 76179

"Visited this place for the first time today with my mom and daughter after trying to go to the one in Lake Worth. The manager there referred us to this location that they also own because they had more staff here today. We were helped pretty much right away but that's about the extent of the good I can say. Mom and I wanted to try short coffin nails for something different. The lady doing my mom's nails kept getting frustrated with my mom because my mom wanted her nails shorter and asked several times. The lady was visibly annoyed and started getting really rough with my mom's hands. Then the lady doing my nails completely ignored my request for the coffin shape and made them a horrible oval shape. When I explained again what I wanted and pointed at my mom's nails for reference, she got annoyed and started filing my nails really rough and made them even worse. I looked at them and told her no, absolutely not. She started taking them off to start over and she and mom's tech immediately started talking in their own language and you just KNOW they were talking about us. She reapplied the tips and started filing really rough and cut my fingers several times. I told her to be careful because I am diabetic and it takes a long time for me to heal, she literally rolled her eyes and kept filing. Worst manicure ever, my nails are way longer than I wanted but at that point I was just ready to be done. The tech doing my pedicure,however, was the sweetest person and did amazing, even when she accidently hurt my toe that had an ingrown toenail she immediately apologized and made sure I was ok. We ended up waiting another 20 minutes after we were done so my mom could have someone file her nails down a little shorter. The lady who did that did a terrible job and before mom could even say anything the lady said "You're done" and got up and walked away. Thank God the women who worked on my daughter did a decent job because they would not have liked to deal with mama bear if they were rude to my kid. $220 later and it's safe to say we will not be going back. So disappointed since we were only looking for a relaxing girl's day out and a good experience. I am not racist by any means, but I find it incredibly offensive when the people working on you start talking in their language and side eyeing you. Just so rude."

"Love this spa and, of course, Holly and Jimmy! They're always welcoming and kind when I go. Highly recommend! I'm a wedding planner and I sometimes send my clients. They've also had a great experience"

"I got my nails done by Amy (orange nails) and the color was off which okay fine, for reference it was color 246; but the shape and thickness were horrendous. I asked for almond shape and thats what I got. I let Koi, the manager, know I was not happy and came back to get them redone the next day… Lisa did my second set (nude pink) and she did an amazing job!! That is what an almond shape is. Thank you, Lisa."

"Horrible service, I went in for pedi & full set. I asked for French tip on both toes & nails. As soon as they started working on me. They were rushing, paid no attention to detail. The lady who did my pedi didn’t cut nor clean around my nails correctly. The lady doing my nails was very sloppy. I had to ask her to just leave my nails plain because the white tip she painted was very uneven on all nails. I had dip powder stuck all around my fingers and cuticles. I’ve never had my pedi nor nails look this way before. Never returning again."

"We did dip on our natural nails. I did matte with the blue gray. Kathy made sure to layer it on and smooth it nicely. The dip really adds a level of strength to my nails, which is so great because they usually break off when they get to that length. Ann was very accommodating to my daughter who changed her mind 3 times before settling on the clean nude/ light pink color. The ladies are very efficient and amazing at what they do! The manager was great. He offered us drinks; you have your choice of wine, margaritas, water, or sodas. I do suggest you drink it fast or cover it before they start using the dremel thing! The location is clean and maintained."