Automotive Excellence 8317 Kentucky 44, Mount Washington, KY 40047

"I had my my truck 3 different places. I took it here and they fixed it first time. They said it had a bad electrical connection under the dash. The technician is ase certified master auto tech and has worked for Chevrolet, Nissan, Kia, Suzuki, saint Mathews imports and several other places. I would recommend my mom to this place."

"DO NOT GO HERE!!! This guy is a JOKE!!! Brought my truck down here for a transmission and first told him no rush so it sat for 6 months. Still nothing then a month ago i told him he needs to get it done. And he said he put the transmission he bought for it in another truck. So he had to order a new one then and said he could have it done Monday or Tuesday (said this the Friday). After the whole week went by I said I'm done and I went and pick my truck up and going to look for business else where."

"I would recommend that you do NOT take your business here. I took a cub cadet zero turn in to have the motor replaced. They had the zero turn for over a month after I prepaid them for the new motor. They told me it would take 10 days to get it in. 3 weeks go by and I call them to see if it is done. It is not. They didn't have the help. They hoped to get some guys in and I am in line. Another week goes by. Still not done. Yet ANOTHER week, we were told that hopefully it would be done by this past Friday. I called on Friday and it was FINALLY done. Why I never got a call, I have no idea. Got to the place and they put the motor ON THE WRONG ZERO TURN!!! That is a failure of management big time. He did try to make it right by giving us that mower and the one we brought in for spare parts. Got the mower to mow my grass, but it has steering issues. I called them about it and he was unwilling to fix that issue. He said he would take the motor off the one and put it on the zero turn I had originally brought in. But they were still looking for good help. So who knows how long that would take. Tried to start the mower again and it wouldn't start!! He told me to put starting fluid in it. Why should I have to do that to a BRAND NEW MOTOR?!?! Nope. Went to return the mower and they were unwilling to do anything but Put that junk motor into my original zero turn, No thanks. I have no faith and confidence in that business and their ability to properly fix things. After asking for a refund the man / owner was very rude to my wife and I, and threatened to call the police on us! This is "bad business" and I would recommend taking your business elsewhere ! We are out 850 dollars and still do not have a running mower, and our zero turn is in worse shape now, then it was when we brought it in Parts are scattered and missing ! I wouldn't let these people work on my sons hot wheels let alone another mower or car !"

"I brought in my car and riding mower the quality of the job was outstanding and they had the cheapest prices around everyone else wanting an outrageous amount of money for something simple. The quality is a 10/10 and I recommend them very much"

"I was very disappointed in the service. I Took my mower In and they charge me $50 to tune it up. It didn't work when I got it home so I take it back to them and when I called to find out what was wrong with it after several days they told me no one had been able to look at it because they had come in it was too hot. This went on for about a week and a half when I finally went to get my mower without having had it serviced"