The Charming Turtle

"Zero stars. Poor customer service. Obviously sell seconds after purchasing flawed adidas shoes that they would not return . Have worn same shoes for years and these were not constructed correctly . Seller had no care or concern ."

"Work here and it's a great experience"

"I received a pair of running shoes that had damaged eyelets. When i mentioned this to Charming Turtle, she agreed to send me a replacement pair ... no questions, no penalty, no fees. The replacement arrived, rapidly and intact. Great customer service and response. I'll be back!!!"

"After Christmas I ordered the 2019 Hallmark Singing Snowman. It had totally slipped my mind before the holiday and I’ve been getting them for my grandson since he was born. So needless to say I was very happy to find it. When it arrived it played, but there was a lot of static in the middle of it. My daughter emailed them for me and they couldn’t have been more gracious. I already received the new one and it’s perfect. Thank you!!!"

"My son said his Sperry shoes are awesome, even better with the price, but most of all a smooth process. Thank you all who work there. Highly recommended."