Great Clips 234 East Brannon Road, Nicholasville, KY 40356

"Pros: - Had a coupon for $9, so that was great! - The online check in worked well and was very convenient. My wait once I got there was only 5 minutes. - The haircut seems fine - Employee was pretty friendly Cons: - Not offering shampooing because they "stopped during COVID and just never started again"? I had planned on getting my hair washed, now I have to figure out when to wash it before an event tonight. - The employee made a joke about a lady who came in and left because they couldn't honor her coupon: "what, she couldn't afford an extra $5?" Low class. - The employee didn't clean her station from the previous customer. There was hair all over the floor and clipper guards with hair on the counter. - Employee didn't use any products on my hair, just water mist. I have super thick, wavy hair and products are helpful for me to not have a frizzy mess afterwards. - Employee worked frantically, as if she was trying to get me out ASAP - Didn't ask me if I liked it at the end. She just took the cape off before I had even put my glasses back on so I didn't even get to glance at it until I was standing up. - Toward the end she was thinning my hair when it was dry. Is that normal? It felt like she was really tugging. I wish great clips was more consistent, because I've had very professional service before, but other times not so much. I guess you get what you pay for too. Like I said, I'm grateful for the cheap haircut."

"I got a good haircut quickly. Plenty of parking, free right out in front of the store. I checked in using the app, so they were ready for me when I got there. The shop is conveniently located in Brannon Crossing near many other stores, so you can stop for a few hours and take care of many items on your errand list. You can pay using your phone."

"Before I checked in, I asked the lady at the front desk if they could wash and style my hair. She replied yes. I had just gotten out of a massage and before dinner, I wanted my hair washed. I love out of town. I proceeded to wait 40 minutes before being told they couldn’t do it me removed my name off the check in list. They didn’t even apologize. Very poor customer service. I won’t return and will tell everyone I know not to visit this location. Do better!"

"Check in online first because they are busy. Great value. I had a wonderful shampoo and a lovely haircut. My stylist listened to my request and followed it better than anyone else has ever done before. I will definitely be coming back here. Ask for Kandi."

"I’m pretty sure every stylist here hates their job. We were barely welcomed, and it was the most uncomfortable experience ever. I didn’t wash my hair because every time I get a hair cut, that’s a part of the service. No wash at all. Brushed out my hair with a comb and it was incredibly painful. Never again."