Panda Express

"Did an order for pick up and received this... chow mein was d-r-y, I don't even know what happened to the beef in the broccoli beef. The broccoli was uncooked, no sauce, and literally once tiny piece of beef. I will never return to this location."

"chose to buy a bowl Price $6.40 ( 1 side 1 entree) but she charged me the price of the Plate $7.90 . Actually just half blow for $7.90 + tax + unfriendly service. Never return!"

"I live on referrals and positive reviews in my line of work currently. I worked in a high pace food and beverage environment for many years with a staff that even on the hardest of shifts, we provided a service to support ourselves. The customer isn’t always right and we all have those days. However, being kind is FREE. I feel as if this review will not see the light of day with management ( why I didn’t go in to make a complaint because nowadays, staff is just a mirror of what management is). I also don’t want anything for free. But, with that said, and after cooling off overnight, it stilled bothered me. Because, being kind is FREE. Precisely at the 8pm hour on October 2nd- at the Waxahachie location, my wife and I were greeted with the honestly the rudest, laziest and quite frankly the worst customer service at the window by the young lady working it ( I am guessing the same one that has gotten other complaints). When you order vegetable greens but given “ will take 15 minutes to cook” and kindly say you will wait. You should NEVER feel as if it’s an inconvenience. It is on the menu and you have a service. That’s laziness. When you arrive at window to no greeting, smile or kindness, you missed the mark with hiring. I have seen folks who have a reason to be sad, down and out of it, radiate sunshine instead, do their job and make a difference. Here’s the kicker- when you are just given your food with no comment after 2 minutes ( shockingly no 15 minute wait after all , real head scratcher…) then you reply,” do I need to still wait on the vegetables to be cooked at a parking spot, like you said. You wouldn’t expect to only get the rudest passive comment back , “ this is all you ordered , sir.” But, that’s what I got and oh yeah, not a thank you, goodnight, Godspeed , screw off…. Just nothing. At that point I said thank you , then again and again ( no thank you back ) as I drove off. Again, I know this won’t see light of day nor make difference. I’m just hoping by chance that if someone cares in management, they will do a better job to make a difference in an already suffering world of customer service… or dare I just say, being a kind human.. it’s free."

"I usually enjoy Panda Express. It's good and usually quick. The entire reason for this one-star review is that they charge almost a dollar for a cup of water. I know that water isn't free, nor is the small cup they offer for it (in the past without charge). To me, offering your guests water is a small, but significant, act of hospitality that is central to a restaurant."