MediForce DME

"Title: Outstanding Customer Service from Rosie Montoya Rating: ★★★★★ I am writing this review to express my utmost satisfaction and gratitude for the exceptional customer service I received from the individual who answered my call for medical equipment. Their professionalism, knowledge, and dedication to assisting me surpassed my expectations and made a significant impact on my experience. From the moment I reached out, the person on the other end of the line displayed an impressive level of expertise and understanding. They patiently listened to my needs and requirements, asking insightful questions to ensure they had a comprehensive understanding of my situation. Their empathetic approach put me at ease, knowing that I was dealing with someone who genuinely cared about my well-being. What truly stood out was the person's extensive knowledge about medical equipment. They expertly guided me through the available options, explaining the features and benefits of each one in a clear and concise manner. Their ability to communicate complex information in an understandable way was truly remarkable, allowing me to make an informed decision about the equipment I needed. Moreover, the person's willingness to go the extra mile to meet my specific needs was highly commendable. They took the time to research and provide me with additional resources and information that would further assist me in utilizing the medical equipment effectively. Their attention to detail and commitment to ensuring my satisfaction was evident throughout our conversation. Furthermore, the person's professionalism and responsiveness were exceptional. They promptly followed up with any additional questions or concerns I had, demonstrating their dedication to providing a seamless and satisfactory experience. Their courteous and respectful demeanor throughout our interaction left a lasting impression on me. I am truly grateful for the outstanding customer service I received from this individual. Their expertise, patience, and willingness to assist were instrumental in making the process of acquiring medical equipment smooth and stress-free. Their commitment to ensuring my needs were met exceeded my expectations and made a positive impact on my overall experience. I highly recommend this person to anyone seeking assistance with medical equipment. Their exemplary customer service skills, in-depth knowledge, and genuine care for customers make them an invaluable asset to your organization. Thank you once again for employing such a remarkable individual. I am truly appreciative of their assistance and would not hesitate to reach out to them again in the future should the need arise. Sincerely, Sergio Escobar"

"I have been wanting to check out this store since I'm a diabetic and heard they have diabetic shoes. So I called to make sure and the lady I talked to Rosie was an absolute delight and very helpful. If all thier staff is caring and professional as she was on the phone I am excited to take a trip to MediForce. Thanks!"

"This place is awesome! Rosie sent my mom a text to remind her of her appointment in Brownsville and we were able to make it! Thank God for Rosie being so helpful, happy, and super caring for my mother."

"Im extremely appreciative for the service you provide for my mother, and for how polite and friendly Frank our delivery man is. He's been our delivery person since the beginning mom started receiving your products, and has always been very respectful."

"The other day we went by to check on diabetic footwear for my brother. We went in with no knowledge of what we needed or what options he had. We would like to extend a big thank you for the help a lady named Rosie gave us. Very calm and courteous and gave us the info we needed to help my brother with his options. You can't find help like this anymore. Please tell Ms Rosie thank you and we are very appreciative. Highly recommend this business"