Chipotle Mexican Grill

"One time I came in around 9:30. It was fairly busy and as I was finally up for my order and it was as if the the young lady taking my order was heavily annoyed with me. I struggled getting my order to her because I had ordered chicken and she said they didn't have any. I then asked how long the wait would be and she said 20 minutes. I then asked for steak and she sighed and scooped up barely any of it. I wanted to ask for more but her attitude was disgusting. There was another time at this location where I ordered online. When I picked up the burrito the bag wasn't dropped or tarnished on the way home, however upon opening that classic chipotle silver wrapping, a mangled up burrito lay waiting for me to devour. I was fed up so here I am writing this review. This location is absolutely unacceptable. A sad excuse of a chipotle. (Chipotle is my favorite restaurant)."

"Clearly the folks who work don’t give a damn about the customers. The manager was having a power trip when I pointed out that she missed a quesadilla in the order. That was enough for her to cancel my already packed orders. I was there with my family, the behavior was downright disrespectful and demeaning. Chipotle should update their customer facing training programs for such busy locations. It didn’t look like a one off incident either. Never returning."

"Added cheese to both my orders when I didn’t ask for it and they forgot my guacamole. They also gave me no fork or napkins on a pick up order."

"Dining room is disgusting! Filthy. No where clean to sit and eat. The workers are sitting around on their phones. No one seems interested in cleaning up the store. Disgusting."

"Terrible. We arrived at approximately 8:00 pm she scrapped the queso blanco from the pan when my son ordered I asked if they had more she said that was it. He was still charged $5.30 for the queso. All of the food was cold we asked to have at least the queso heated up since we are staying at a nearby hotel without a microwave. The young lady asked the cook heat it up she then gives it back to us with bottom of the paper bowl burnt. I asked what happened she said the bottom was hot so she put the bowl inside of another bowl and they could not make more because they were too slow. This to me is unacceptable when you still have an hour before closing and customers wanting to order. So ridiculous I didn’t place an order for myself. ALL of the food was cold. I can’t believe we got this kind of service from Chipotle."