Peluqueria Zacatecas Barber Shop

"The guy that’s from Cuba has so much patience with my son. He has build a relationship with my son. They have good barbers there and the shop is always clean."

"I recently had an experience that I wanted to share: Basically, I was running late. Then when I called to ask, if I can be there a few minutes late, the guy said he couldn’t cut my hair anymore at that point. I understood and said I would try and make it on time. Then the guy had the audacity to say “Next time, whenever you’re going to be late, call an hour ahead, so I can book another haircut.” Who thinks that’s how you’re supposed to talk to your clients? Honestly, forget that place if you want good customer service. Another time: In the middle of cutting hair, they’ll answer the phone and just have a casual conversation before starting again. It adds time spent there, and it can get annoying to people. I’m always sure to block of an hour and half when going here, cause I honestly never know. There was also a time that I made an appointment, and I was running 5 minutes late. I tried calling to let them know, but they didn’t answer me. I called three times! While we are on the topic of calling, every time I do, to make an appointment, they NEVER answer on the first call. The second one is when they do. All in all, they’re really good at giving the haircuts, but they could improve on the way they interact with customers."

"Went and was waiting for 40 minutes for them to finally tell me that they are all working on appointments. I understand that they need to schedule appointments but they could have said something to me and some other people so we don't waste our own time. Dont get me wrong, I've come a couple of times before and have been happy with the cut. This 1 star rating is just for the lack of customer service and not about any cut. I just think they should be a little more considerate."

"Took my son today for the first time. I have to say that i am extremely pleased with his hair cut. The man on the far right. Amazing. I have visited many barber shops. And my son has been unhappy with them all. We finally found a spot and a perfecr barber. About time :)"