JCPenney 215 Creekside Way, New Braunfels, TX 78130

"Had not been in awhile. Store was nice. Lots of selections."

"They have the worst customer service I have ever dealt with. Ordered a mattress. It did not arrive when promised so I purchased another when it arrived I initiated a return. I was given 2 options online to either drop off at an ups location or return to the store. The store refused the return. The 800 return line is offshore. The representative was hard to understand but said they would call me to rating pickup sometime in the next two weeks he then hung up on me without finishing the conversation. I called the store manager and she also told me they did not take a mattress return when the JCP return site clearly state theater I can take it to the store. I have never had such a problem with JcP it has always been my go to for about everything. Not any more."

"I don’t review places often but the employees here are just rude and lack customer service skills. Coming from someone who has worked retail and knows how hard working with the public can be."

"Pretty decent place they have a ton of clearance sales on clothes better shop before it’s to late everything seems to be going fast"

"Let me tell you I'm from San antonio I went to south park mall and Ingram park mall JC Penny not one sales associate around, I got a shirt else where, I ended at this JC penny Jeff an associate help right away he help me with a tie, maybe not a big deal but I'm a biker I don't wear ties or shirts needed one for my daughter graduation with her masters that's important to me and I was important to Jeff. Thanks Jeff ill always go to that store. All the way from San antonio tx."