Academy Sports + Outdoors

"I really enjoy Academy sports and outdoors. I love the corporate dedication to an outlet. Focused on physical fitness and activity. I feel that sometimes the customer service is slack and lacks product knowledge and confidence in promoting sales. I feel as though employees are reluctant and that that's a reflectional management and leadership. I will give this place a 4, if I felt like the employees were continually being trained on customer service skills and updating their product knowledge. I feel like education is a lack and that this is reflection on company leadership. NOTE: I could also give this review a 4 if the location wasn't so obscure and tricky to get to. Without GPS & GOOGLE MAPS, it might not even be impossible to park :/"

"The reason I gave this a 2 star. I went to two stores looking for coveralls, without success, but the employees at the first store were great. It is the second store that got the two stars they were not only unwelcoming, I decided to look around to see what else I could buy, and they were watching me, mind you, I just got off work and I'm a manager. Maybe they didn't see my uniform, but regardless, I just arrived there was no reason for them to do that. Then, I asked the lady that kept going everywhere I went acting like she was doing stuff around me. I know what they were doing we do the same thing at my store, but, only if someone is acting suspect. I wasn't acting suspicious at all!! Anyways, I found shoes I liked but didn't have socks on with my shoes so I turned and asked the lady if they had socks I could borrow and she looked at me like I was crazy and rolled her eyes as she asked LP in a condescending voice, because she thought I didn't know what I was talking about, and she evidently hasn't worked there very long. She had no clue that they were on every shelf above the shoes. Even after finding out she still treated me like I was beneath her or something at least that was my perception about this whole situation. I could have perceived things wrong, but you feel the vibe, besides the fact, her body language and facial expressions said it all. I apologize if that wasn't the situation, maybe she was just having a bad day, but she shouldn't let it show in front of her customers. I just felt very unwelcomed especially knowing they were watching me like I was a criminal. LP was walking around also. I understand you have to do your job, because you never know about people, that doesn't mean you should treat people rudely. It wasn't them watching me, but it was their attitudes toward me. Like the looks, the rolling eyes, and the condescending attitude. Thank you for letting me share and for your time reading this post. On a good note I bought some really cool sketchers that were on sale and Academy had always had good quality name brand items to choose from."

"my boyfriend and I went to get him some work boots before he went out of town for work. our cashier was extremely flirty and talkative with him and complete disregarded me. i was trying to engage with her the entire time and she was so rude and short with me, and she was only interested in starting conversations with my boyfriend. eventually she told him to try on the boots before she ringed them up to see if they fit him nicely… after he stood up straight after sliding the boot on his foot, this cashier looks at her coworker and goes “i think i need new jeans”, turns around and pops her butt out and points at it, and goes “look at the pockets” right in front of my boyfriend and then looks at him to see if hes looking too. and then she asks my boyfriend “do you like how the boots fit?” and i answered for him (bc she obviously did not want to speak to me) and said “yes” and she just looked at him and got overly excited for him and kept telling him how happy she was for him about his boots fitting. i let it slide because obviously i understood she wanted his attention. well, after we checked out, he grabbed the boots and she only spoke to him and told him (and him only) to have a good day. made us feel really uncomfortable and she was incredibly inappropriate."

"They carry in the store about everything that beyond my mind can think of. You come here, you will find it right here, no need of ordering online like walmart. This is my store and I always have good experience coming here. Today, Sarah is my cashier (I hope I spell her name correctly) and she is wonderful. She helps me to apply for the card and save big, especially Christmas is coming and I can save more this weekend. I'll be coming back."