Bear Creek Family Dentistry - Love Field 3400 Lombardy Lane, Dallas, TX 75220

"As soon as I walked in I was greeted by Jocelyn and Wendy! They were super nice . I was taken to the exam and X-rays and leslie made me feel so comfortable and Marlenee explained everything so well after they did my exam !! Cristina was so funny and made me feel at home with doing my treatment thank you so much to all the girls and dr.thieu"

"The receptionists do not know how to interact with insurance companies. I had to go back and forth with them. Not only did my kids not get seen by a dentist they waited so long to get something simple done. Straight garbage."

"I usually give people the benefit of the doubt but this has been the most unprofessional place I have ever been too. The place was empty and they let us wait for 2 and a half hours to get us in! When I asked they said that they are cleaning the room when I can see them laughing and fixing their makeup, or literally walking around the place and chatting with people. Maybe if you spend less money on painting the place and more on actually getting reliable staff people wouldn't have to sit waiting for hours!! JUST HORRIBLE"

"My children were still in pain after their check ups. 2 of my children had infection and they were denied help bc they had no open availability till 3+months. Mind you, they should know the risks of infection can lead to serious consequences!! My other child had fillings done as well and she was in pain due to horrible work done. I told them to cancel all their upcoming appts as they clearly don’t care about their patients. They said ok and just hung up without trying to find a solution."

"We switched over recently because they came to my sons school for career day and he couldn’t stop talking about how nice they were so we gave them a try. The office team is always friendly, every call is answered and the office is clean and super kid friendly. They greet you at the door with balloons made for the kids and have a play ground! The team is very Informative and quick! Im glad we made the switch as the boys love it here. Most dental office can feel cold and this place feels warm and inviting. Great job guys!"