Sport Clips Haircuts of Cypress - Grant Road

"Saturday November 11th, veterans day, my VET called to see if they were participating in the free haircuts for veterans and they said yes. Great! He went up there and when it got time to pay he was charged!! With only a $2 discount... I reached out promptly to resolve this matter to only be told the owner wasn't in. Left my name and number, when my call wasn't returned I called Monday, again owner wasn't in. Finally today I had enough and demanded they reach out to the owner and I expected a call by the end of the day. Within 10 minutes my call was finally returned by the owner. Who said we should have checked online... we did our due diligence and called the location directly and was told they were participating in the free haircuts for our VETs! The owner then informed me she didn't tell her staff they only offer a dicount of $2. So because she didn't do her due diligence and educate her staff my VET was charged. She refused to offer a refund and instead offered a free haircut next month only after I expressed my displeasure. That isn't what I asked for, I requested the money to be refunded. When I addressed this she hung up on me. Not once but twice! $2 is a slap in the face of a discount. Might as well not even offer a discount seeing as that's not even 10% My VET isn't one to go around asking for handouts and discounts just because he served. But he went ahead and did this haircut promotion due to being long over due for a cut and funds being tight. This is where he got his haircut usually, but they have lost our business for good. What also should be noted is they ask for donations to go towards the program for VETs haircuts. Where is that money going? Not to our VETs!"

"Walked in about an hour before close. Two women employees were sitting on the chairs in the front, neither acknowledged me. I signed in myself and sat down. I was the only person there, they both seemed to be nodding to each other as to who was going to cut my hair. A couple mins passed and one of them finally got up and took me back. Haircut was fine, but I felt like an inconvenience the whole time. I even asked if they closed when I thought, just to ensure I didn’t come in at closing time. They still had an hour left to be open. Not sure what was going on. I wanted the triple play, but didn’t want to ask. I’ll go back to the one that was further away from me just to be treated better."

"I recently had the pleasure of visiting a highly skilled female hairdresser, and I must say, it was an outstanding experience from a male perspective. Not only did she leave me with an incredible hairstyle, but her expertise, professionalism, and attention to detail truly set her apart. First and foremost, I was struck by her ability to listen attentively to my preferences and concerns. As a guy who often struggles to articulate the exact style I want, she asked all the right questions and took the time to understand my vision. Her patience and willingness to collaborate made me feel comfortable throughout the entire process. Her technical abilities were simply exceptional. It was evident that she possessed a deep understanding of different hair types and textures, as she expertly worked with my hair to create a cut that suited my features perfectly. The precision with which she wielded her scissors was truly impressive, and it was clear that she was well-versed in the latest trends and techniques. What struck me most about her work was the flawless attention to detail. She meticulously fine-tuned my haircut, ensuring every strand fell into place harmoniously. I appreciated the fact that she didn't rush the process, taking the time to get every aspect of the haircut just right. The result was a style that looked effortlessly polished and suited my personality impeccably. Moreover, the atmosphere in the salon was inviting and relaxing. The clean and organized setup added to the overall positive experience. Beyond her technical prowess, her personality was warm and friendly. She engaged in casual conversation, making the visit feel more like catching up with an old friend rather than a typical hair appointment. Her friendly demeanor and genuine interest in her clients made the overall experience even more enjoyable. To sum it up, my encounter with "Marisol" was nothing short of exceptional. Her talent, professionalism, and personable approach left me thoroughly impressed. I can confidently say that I have found my go-to hairstylist, and I wholeheartedly recommend her services to anyone seeking a top-notch haircut experience. I believe it is essential to recognize the incredible skills and contributions that Marisol brings to that location. In this case, her expertise and dedication have made a lasting impression, and I look forward to returning for future haircuts. ⭐️⭐️⭐️⭐️⭐️ 5 Star Service"

"Always do a good job on me and my wife haircut and I love Sharon she funny and she nice and always ask how me or wife doing and we have can have stories for days and Sharon does a great job matching almost any haircut I find online to show her what I want and she matches it pretty much almost like the haircut I want no doubt about it. Keep up the good work Sharon."

"Because there were a lot of errors that were outside this place's control, I can't be harsh. However, I can say that both the website and Google should be updated to reflect the correct M-F times of 9a - 7p. I would not have opted to take my break here otherwise had I known that, at 7:20p, the shop was already closed. Both website and Google stated an 8p close time, with the website stating that the online check in had reached capacity (with zero indication that it was because the location was closed). I've taken the photo of the front door and submitted it to Google. This specific establishment needs to change it on their specific website."