The Upper Hand Salon: Royal Oaks 11805 Westheimer Road, Houston, TX 77077

"Love it here!! Veronica is my go-to! Previously getting haircuts were traumatizing but with her, I am always at ease! Highly reccommend her, I appreciate how she always stays up to date with the current styles and techniques!"

"I’m taking the opportunity to express my displeasure with The Upper Hand Salon: Royal Oaks 1. On my first appointment when it applied highlights and my scalp suffered burns for one week. 2. On that same occasion they damaged a new blouse with the tint. I had to discharge the item. 3. On my second appointment, I requested one color and toner. They misunderstood and applied highlights on my whole hair. When I mentioned it , they reacted negatively. Sincerely I thought that this hair salon was the top of the line. Unfortunately that is not the case."

"My experience at this salon was just ok. The atmosphere of the salon itself was nice and most of the stylists seemed quite friendly. My stylist asked me “if my fiancé approved of how short I’m cutting my hair” and overall seemed far more concerned with my partner’s feelings about my hair than my own, which was very offputting and made me feel very weird for the rest of the appointment. I am happy with how my hair turned out, but it was *very* expensive for just a shampoo and cut compared to most places I’ve been, and that whole interaction with my stylist really put me off. I personally won’t be returning."

"This is my third appointment with Stefani and she’s WONDERFUL. Love the attention and pride she shows while working on my hair. I’ve been working towards some lighter colors in my hair and I love her natural approach to all of my ideas. Also the cuts are phenomenal. Genuinely very interesting human being with a very comforting balance of professionalism and casualness. Extremely welcoming and always nice to see her for my appointments! The salon is pretty chilly though, I’d recommend wearing pants to any longer appointments:)"

"My hair was so dry and dull with different shades of blondes in it. Went to the upper hand hair salon in Royal oaks and Shakiria worked her magic and brought it back to life. I’m a mommy and just wanted something natural that didn’t need a lot of upkeep and that’s exactly what Shakiria gave me! Love the color and cut she gave me! So glad to finally have a stylist I can trust!"