Texas Farm Bureau Insurance Company

"Called 3 separate times to get a quote for 4 cars and kept getting the we will call you back. Haven’t heard a beep. I’m not sure about giving them my business if this is how it’s going to be."

"After I talked to one of there female agent. She quoted me a price on rental insurance in her office. I agreed it was a fare amount. But she said it had to be approved first. She said she give me a call in two days by Friday. No call, no call on Monday. I called twice and left voicemail. Still no reply. I called again and was told she’s on the line with someone else. I stop by their office that day. And one of the employees went to her office. And said she must have stepped out of her office. Three time she had avoided me. If this place doesn’t want to do business with me? Just tell me and stop wasting my time. I can’t remember but I think her name was Fritizi Francis. Don’t waste your time with slackers."

"I have been lucky enough to have worked with Wes Hietzman on my home, car, and farm insurance for almost 6 years now. He has been incredibly helpful and prompt with any questions or concerns I have had and has taken very good care of us. Extremely reliable service and I would recommend them to anyone!"

"I’ve got both of my families cars as well as our house and life insurance i with TXFB. We’ve worked with Wesley for all of it and I couldn’t recommend him enough. Always professional, and went out of his way to make our lives easier when it came to signing docs/answering all of our questions. HIGHLY recommend!"

"Great customer service! Wesley Heitzman is our agent and we had our life policies with him for years. We have just gotten home and car insurance through him and he was quick and easy to deal with. Farm Bureau was actually able to compete with other home insurance companies and gave us a great price with great coverage."