Great Clips 5510 South Interstate 35 Frontage Road, Austin, TX 78745

"I usually have great service at Great Clips. I have no problems with waiting, but on my last visit, I had an unreasonably long wait. When I arrived, I was first on the list with a 0 minute wait, but they were busy with customers getting haircuts. After repeatedly telling me that would be right with me, they cleaned their stations and disappeared to a back room. I waited close to 30 minutes after I first walked in, then Selena saved the day. I was not a happy camper, but she tried to make it right. She apologized for the other two employees and did her best to make me happy. I've got to say that Selena kept me from giving my last visit one or two stars."

"About 6 months ago I accepted a new job position in Austin, bought a house here and moved and have had some interesting and bad experiences with Great Clips, one so bad that they lied and told me they weren't cutting anymore that day whenever they were still open another hour and a half.I was ready to give up on the Brand because For the past 7 years I had always gone to the Great Clips on HK Dodgen in Temple and received the absolute best haircuts and service from Bea and Carla. My experiences in Austin Great Clips stores were so frustrating that I drove all the way back to Temple to get haircuts a few times. Last week I walked into this location and had Cecy as my stylist and it was one of the biggest reliefs I've had since moving to Austin. She was friendly, quick, made Great conversation and cut my hair perfectly. I am so happy with this experience and Cecy is the only reason I'll be sticking with Great Clips in Austin. Thank you Cecy!"

"Awful experience. Never go there. Short and unskilled staff. Waited for 50 minutes to get a haircut. Surprisingly when I showed the simple haircut I wanted, Cely the stylist didn’t know what size she should use. She took 45 minutes on the sides, felt like she didn’t know what she was doing. Didn’t show me the back of my hair, and came home to see how bad it was. It was by far the longest and worst haircut I have ever experienced in my life. Would not recommend."

"Quick and great job cutting men’s hair. Make an appointment if you don’t want to wait and get on their mailing list to receive coupons occasionally. Wheelchair accessible."

"Always have good service here with my hair cuts as well as my son's hair cuts. It's usually not too busy if you can plan it a little bit. Usually around closing time or an hour before. The prices are reasonable. Parking can get dicey at times since this is a small shopping strip."