JCPenney Salon

"This salon’s front desk is awful. It never fails that they don’t answer the phone and when they do, it’s with attitude. They talk to you as if you’re the problem. No wonder JCP is losing business. Do better."

"I just got my hair done recently by Darlene Villasana and heard she left jcpenney to go to Ulta, just next door. Glad she's staying in the area! She does a great job on my hair!"

"I have been using Sylvia since 1998. She now does my daughter's hair. 17 years for my daughter. I have followed Sylvia all over Austin. She really seems happy working at the salon. Maybe tossing in some discounts on products would be AWESOME. I always spend $300+ when I color my hair. I have awful hair. And will never trust our hair to anyone else."

"I truly recommend to come here and have Darlene do your hair! She was absolutely amazing and was able to get me highlights in time for my birthday where everyone else was booked. Thank you Darlene! I will definitely come back for sure!"

"Made a last minute appointment here to fit in my schedule, and was very happy walking out. I’ve been to big fancy salons deeper in Austin before and paid well over $100 for a hair cut and some styling. The cost is much more affordable here (halved what I’m used to), and I got the same quality experience if not better. Although I didn’t make a good impression showing up 14 minutes late to my appointment, the hair stylist still took me in and did a fantastic job. I’ve always been unsure of what styles I want for my hair, or what would look best, but this stylist sat me down and was able to interpret my “I would like my split ends cut and face framed please?” Into exactly what I never even knew I needed. I had the pleasure of having Darlene V., a master hairstylist, as my stylist today (and believe me, she’ll be seeing me again). She not only gave me insight to what cuts best suit my hair, what everyday things I’m doing that are damaging my hair, but also personally walked me to go get the products I liked that she had used. Darlene was very personable and her skill in styling is top notch. She’s a no BS kind of person and was very clear and honest with everything she said. I highly recommend her if you might be struggling to find that final look for yourself, or if you’re just as clueless with hair as I am."