The Bella Experience

"I was so excited to get a lash tint and lift unfortunately I was extremely dissatisfied with the work done. There is no noticeable difference on my lashes. I get more of a lift with an eye lash curler than with the work done here. I received no after care instructions and noticed left over glue and tint on my eyelids when I got home."

"Friendly staff, clean environment and my hair came out so nice (thank you again, Roxii!!). I could tell these ladies put emphasis on the clients comfort and overall experience from start to finish. I definitely plan to be a returning client!"

"I recently visited The Bella Experience salon, and unfortunately, I had a less than satisfactory experience. On both occasions, I found myself waiting for an extended period before being serviced. The first time, it took them a lengthy 42 minutes to begin attending to me. More recently, during my scheduled appointment at 10:30 AM, I arrived promptly, only to wait for over 30 minutes without any updates. When I inquired about the delay, I was informed that I would need to wait an additional hour or more as the stylist was still working on someone else. This situation was not only frustrating but also inconvenienced my schedule, as I had an appointment immediately after to get a wig installed. While I understand that unforeseen circumstances can arise, I found it extremely unprofessional that I wasn't informed upfront about the lengthy wait time. It would have been helpful to know in advance so that I could plan accordingly. Instead, I had to ask after waiting for 30 minutes, only to be informed of an additional hour-long wait. Overall, I was disappointed with the lack of transparency and professionalism displayed by The Bella Experience salon. Waiting for an extended period without any clear communication is not the kind of experience I expected. I hope they can improve their scheduling and communication practices in the future to provide a more pleasant salon experience for their clients."

"I had a lash lift and tint treatment at The Bella experience last Saturday, and I must say it was a disappointing experience. When I arrived for my appointment, I was made to wait for 45 minutes without any communication about the delay. Frustrated, I informed them that I wanted to leave, and their response was to ask if I wanted to reschedule. Showing empathy, I decided to give them a second chance and rescheduled my lash appointment for the following Saturday. I arrived early for the rescheduled appointment, hoping for a better experience. However, towards the end of the appointment, the lash technician left the entire residue of the tint on my upper eye and told me it would "go away" with oil cleanser and said it looks like eyeliner so it’s fine. She also left a big chunk of lash glue on my lower lid, making my eyes teary, and I couldn't even blink properly. I had to clean it up myself. To make matters worse, I received no aftercare instructions, and when I examined my lashes, I realized they were neither lifted nor tinted as promised. This was by far the worst service I've ever encountered, and I am extremely dissatisfied. I would like a refund for this disappointing experience. EDIT: Shortly after my treatment, someone from Bella Experience/ the owner, contacted me, apologized for the service issue, and generously offered a full refund for the service. I truly appreciated their prompt response and willingness to address the situation when they missed the mark. As a result of their actions and commitment to making things right, I have updated my previous 1-star rating to a 3-star rating."

"It only took one visit to The Bella Experience to turn me into a Bella Babe, okay!!! I am HOOKED. I got my eyebrows waxed and tinted and I came back a few days later to get hybrid lashes done. It’s such a nice, clean, and friendly atmosphere. The employees are so welcoming and inviting! They are the epitome of professionalism and grace. I love this place. RUN, don’t walk to book your next appointment!!!"