Ulta Beauty

"Came in and requested for a return. So they call one of their leaders to do it and her name is “Lorena”. THE MOST RUDEST PERSON. I literally said I was making a return and my niece even heard me say it. She goes and say “ok well that wasn’t mentioned to me so, i don’t know what you were doing.” There used items without ANY packaging, common sense and communication is lacking with this person. I don’t know what her issue was but if you’re having a bad day, (LIKE EVERYONE ELSE) maybe you should’ve call off. This is by far the worst ulta with the most gross attitudes."

"I went in on yesterday to exchange a travel sized perfume bottle that was damaged and I was assisted by the manager Jessica/Jennifer (I don’t remember exactly). She was so professional, very nice and patient with me. Her customer service was amazing because she went above and beyond for a small exchange. I even purchased hair care products and she thoroughly explained the rules for coupons. Such a great experience, I will be returning to this location for sure!"

"I went in looking for a specific skin-care product. Sierra approached me as I was looking lost and out of place. She talked to me about my skin and how I'm taking care of it. I was sure she was working on commission but her advice made a lot of sense so I made the additional purchase. The staff does not, in fact, work on commission so Sierra's extra effort and consideration is so appreciated. I will happily continue to shop at this location"

"I had a great experience at Ulta today with Briann. She took the time to match me with a tinted moisturizer I’ve been wanting. She had patience and was super helpful making my evening experience an amazing one. Thank you Briann, for making the effort to help me and being so sweet."

"I recently visited Ulta & the experience was nothing short of delightful. The store boasts an extensive collection of makeup, perfumes, and colognes, making it a haven for options. The layout is chic and inviting, allowing customers to explore various beauty products effortlessly. The knowledgeable and friendly staff added to the positive experience, offering valuable insights and helping me find the perfect makeup and fragrances. The perfume and cologne selection is impressive, featuring both popular brands and unique niche scents. The store's ambiance complements the olfactory journey, making it highly recommended!"