Viva nails spa 1650 Louetta Road, Spring, TX 77388

"Great customer service but my nails turned out horrible! My nails are so thin it looks like they will break easily and the nails are already lifting. I asked for a certain design and it’s no way near it. My pedicure was perfect and I absolutely loved it. For the price I paid not my nails was not it. I would not come back for my nails, but definitely for a good pedicure I will."

"The amount of time and care provided here was above and beyond my expectations. The venue has a nice inviting setting and complimentary massage during my volcanic pedicure was top notch. Thought I was there for 30-45min and was there for more than an hour. Pedicure was detailed, relaxing, and worth the cost! I recommend to anyone looking for a great Nail Spa location for their needs!"

"I received the worst nail refill service ever. I went here after being in the hospital nearly 3wks. I asked for a refill, I was the only one in there at the time and the worker acted as if they were arguing over who should do it. The man that did my refill was very rude and rough. I attempted several times to tell him how I liked my nails and he ignored me. I called the manager over to express my concerns 2 times. He did attempt to assist him, but the man seemed to do as he pleased. Every time I tried to tell him what I wanted, he didn’t understand and began speaking in his native language and doing whatever he wanted. I didn’t want to cause a seen so I allowed him to finish, and casually went to the front desk and asked for the manager again, who was now on the phone. One of the ladies that worked there and was polishing plastic nails when I arrived stated “I don’t see any wrong with yo nail, what you want”. I then stated this unacceptable showing, polish, and powder on my fingers. I continue to wait for the manager who was still on the phone, but was in plain view. The same lady came back over and stated “He said your nails looked bad when you came in just wash your hands a few times and the polish will come off. 40 dollars”. As if that’s a logical explanation for the poor job. After waiting a few more minutes, I kindly pulled out 30 dollars and paid what I felt I should pay. I gave myself a 10 dollar discount, but at least I paid, others stated I shouldn’t have paid anything. I could definitely say maybe I was treated with such poor service because of my race, but I will attribute it to the lack of experience and customer service training."

"Best nail shop in town! I have had horrible nails done by shops all over and this place is an amazing find. Not only is the salon itself beautiful on the inside but the service is quality and very efficient. Best nails I’ve had in years!"

"Turn around. Don't be a victim of this place. You DO NOT get what you paid for. Instead you okay for more then they provide. I brought my own color set (base, color and top coat). I polish ny nails better then them and their "licensed". The tools used for the mani pedi, looked like they xame from a dollar store kit. I had to tell her to clean my toe nails and cut the side of the nail like every other spa does to prevent ingrown nail. It was the worst experience ever. My nails/cuticles were hardly cleaned, cut and filed. The man act like a women complaining and talking. Didn't even smile at me when I smiled at him. Amazing nails is better by Specs."