Cost Cutters Family Salon (Fort Bend)

"Had an appointment with Kristen Sunday for cut/color. Amazing conversation, perfect color, it was EXACTLY what I asked for. Super clean facility, Kristen is truly a Master Stylist!! Will be back over and over!!"

"Had a really bad experience today. I had called the store today morning to see is they require an appointment for haircut and i was informed that there are no appointments needed and only walk-ins are needed. My wife went there for a haircut and was waiting for the next available stylist. However when one of the stylist were done with her customer she didn’t even bother to call my wife or tell her that she is taking a break ( which she wasn’t) and was chit-chatting with another stylist. Then a couple walked-in to the store and this hair stylist immediately let them have a haircut while my wife is still waiting for her turn. When asked about it, she said another stylist (who is still with a customer) will be taking care of her after she is done with her customer. My wife walked out with disappointment and will be never going to this store ever again. Really bad customer service. Stay away from them. Go to the Cost Cutters in Pearland they are very nice and highly recommended."

"We made an appointment for Monday at 10am for my kid's haircut online. We show up Monday for appointment and the doors were locked and lights were off. Looks like someone didnt show up for work that day. When we called other Cost Cutter locations they were surprised that no one was there and that no one answered their attempted phone calls either. We should have paid more attention to their ratings.... it's low for a reason!"

"Great service, clean, great value, and stress free environment. It was an adjustment as you are getting your hair done in a unisex salon. Which was a new experience for me. I’m used to being in a female only clientele salon, but I’m over it. My favorite stylist is Ms. Krystal."

"The haircut for my niece was good. She got a shampoo and blow dry as well. The people who work there are very nice. The reason for a 3 star rating is for an 11 year old to get a hair cut with shampoo and blow dry, it was $60.95. I know she has a ton of hair and it was a bit difficult here and there but the sign said $27.99 and I was told that was the old fees. She then pointed to the new fees on copy paper and small black writing. I wasn't even close to that side of the salon so all I saw was the large sign. I was pretty upset since I chose TGF due to it being affordable. I had an appointment for her at Toni & Guy and it was going to be a lot less."