JCPenney Salon 2370 North Street, Brownsville, TX 78521

"I made an appointment to get my hair styled. I showed the "stylist" a picture and asked if she could do it if not I just want her to layer the back cause it was heavy. She said she could, she started cutting and shaving never allowing me to face the mirror. She did a chop up job on my hair, first of she cut it all off and left me just a little bit of hair on top. Actually, she gave me a boy cut, If crying would have helped I would. She was a very nice person, but I wonder where the hell she got her license. She butchered my hair completely. her name was Angie. I regret letting her touch my hair, I will NEVER go back!"

"Extremely disappointed at the outcome. I should be suing the salon or the styist for what they did to my hair. The stylist, G., did a horrible job. She did the opposite of what I asked. I told her to dye my hair light brown (my hair was practically platimun) and not Dark... then I told her to give me a haircut and even provided her with a picture of the cut. But G. H. Decided to do her own thing or maybe she just didn't know. My hair turned out dark and the haircut horrendous. My daughter described my hair like a "black mushroom"; it looks AWFUL! I had to call the manager because the stylist was doing/ did a horrible job. There was nothing the manager could do at this point but I was angry and crying and I needed someone else to finish the job. What's worst is that G.H. let for her lunch all happy go lucky while the manager was there trying to fix her mistake, my poor horrendous hair. Now I have to go and look for another stylist to fix her mistake, but not at JcP. I don't recommend it or at least get another stylist... I'm so angry, sad, and embarrassed... I look horrible because of the stylist incompetence. I would post pics, but I hate my hair right now."

"Last Minute haircut for my daughter and I. I just want to say how impressed we were with Glorias service. My daughters cut and style were quick to say the least. She understood exactly what we wanted and the result was phenomenal. Got great compliments from friends and family. Would definitely recommend to anyone who is looking for anyone who needs these services. Location was immaculately clean and after every service they disinfected the area. 5 stars ⭐️"

"Needed a simple haircut (2 on top and 1/2 on sides) max 10 min haircut. I showed up @ 8:10pm and was told it was too late plus the available stylist had an appointment at 8:30. That's more than enough time to cut my hair but I guess some people just want to get out earlier than their closing time, very disappointing."

"Just got my hair done here. My stylist was Judy. She's great!!! I love my hairdo. Awesome customer service, she listens to what you want and also offers her professional opinion to make your hair style work. The environment is welcoming here. And JCP salon offers a great deal of services from hair cuts & more to manies,petties, waxing etc. I highly recommended Judy and JCP Salon. All at great prices!"