JCPenney Salon 2200 South 10th Street, McAllen, TX 78503

"I got off of work and I know it's a Sunday and not many places are open today for hair cuts but I called this place in advance and the lady who answered said she would be able to take me in. I got to the mall 15 minutes before closing and waited in their lobby for over 5 minutes only to be told she wouldn't take me in. I assume she didn't understand me over the phone when I spoke in English because she spoke to me in Spanish in person. Made me waste a trip to the mall for nothing. Keep in mind I called in advance to make sure they'd be able to take me in. Thanks for nothing."

"I’ve been using the JcPenny Salon with Margarita for over 5 years. The salon is always clean and inviting and of course Margarita is outstanding and so knowledgeable."

"We found a nice necklace and earrings set that was on sale, got it for a good price. It was a great gift, but when it came time to pay a lady cut in front of us and decided they were more important than a clear line waiting to pay, and the cashier said and did nothing they ended up chatting it up a little taking longer. I usually never write reviews like this but it was wrong."

"Having a haircut is always a troubling experience for me as I am super awkward with coversation but this time it wasn't bad at all. I was immediately assisted by a wonderful lady ( i don't remember her name) and she made me feel very comfortable. Had my hair washed and she offered friendly conversation and little hair tips. Nothing like I've experienced before where the hairstylist makes rude comments about my problem with thinning hair. It's a little more than i usually pay for a haircut but it was worth every cent. I think I'll be having more haircuts in my future thanks to this wonderful experience."