Jack in the Box

"My girlfriend and I have been to this Jack in the Box a handful of times, and it's never been good. The food was okay for the most part, but there was always something wrong. The staff was rude on a couple of occasions, and it seems like the employees just don't care enough to do it right - where is management? We've gone back every once in a while to give this restaurant a chance, but also because it's close to where we live convenient, but there hasn't been a positive experience yet. Most of the time, the order is incorrect - like one time, we paid for the three piece eggrolls along with the teriyaki combo (4 rolls), but they only gave us two. We let it go. Other times, we've wanted curly fries but were given regular fries. A couple of other times, I tried to order particular combo's only to be told those items weren't available - or the shake machine is being cleaned or they're out of something. Then, there's having to ask for napkins each and every time we've been there. There's also been a couple of times that we came and were told, "we're not open! Whaat??? Are you serious? At a 24-hour restaurant?"and refused to respond after that at the drive thru. I'm not even including everything here over two and a half years, and not once complaining to them. When we check our food before we leave, and something is wrong, there is no apology for it. No attempts to correct it or make it better, either. Does the owner or corporate even care about quality, customer service, or a good experience overall as a well-known and popular, nationwide commercial brand? Apparently not for almost three years, and we've never been back. I'm just commenting on this particular Jack N Box, not others, but Jack seldom gets our business now. I'm only posting this review now since I got prompted for it by Google Maps so others can decide for themselves."

"I ordered mini pancakes and went directly home (2 min drive) and they are hard as a rock. Taste stale and disgusting. Who in their right mind would serve this to someone.."

"Worst experience ever in over ten years since I've been coming to this location. The fact I couldn't really speak my mind in drive thru is because I didn't want any "special sauce or seasonings" on my order. I ordered through the app and still had to wait at the speaker for a few minutes to acknowledge my order, then wait almost ten minutes to receive my order with cold items. Thanks for reminding me why I no longer like ordering fast food!"

"I pulled into the drive through and the person refused to serve me because he “clocked out” and was waiting on someone to cover his shift. I’m not upset with the employee in the store at the time, but I am upset due to the fact that this location is obviously very unorganized. P.S. I was incredibly hungry. The munchies was real."

"DO NOT ORDER FROM THE APP! I have been coming to this location for a while rarely have had a mistake when I order and wait at the drive thru. I was offered the app as a alternative since I come so frequent and told since menu items are not listed such as drink choices etc to order any drink and they will fix upon coming to the restaurant!"