Covert Chevrolet Service

"Would give 0 stars if I could. These people tried to convince me my very loud squeaking brakes were totally “normal”. months later when they finally decided to look at it, they found that rocks were caught in my brakes. Long story short, my brakes are still screwed up to this day and these people won’t help. It never got fixed properly and now the steering wheel has vibration and it’s back worse than how I originally took it in. Can hardly enjoy my brand new Buick because the brakes are causing so much trouble. I’d recommend another Chevy dealership like Chick Nash. Don’t waste your time here"

"A bit of a long wait but efficient work was done. They do like to ask to do more service than you request."

"If you are traveling through and need service, or if you need a repair but have only one vehicle- don’t expect any empathy from this service department. If they say it will be two weeks before they can look at your vehicle, they demand that you leave the vehicle sitting on their lot for those two weeks. No exceptions, at least not for me-and I bought my vehicle from them! They do have loaner cars but in my situation it would not be available for almost a month. I have had my vehicle serviced there before and the service was fine, but I will not be back to this service department."

"The day after Thanksgiving in 11/25/2018 i traveled from San Antonio TX to Bastrop TX to buy a truck from Covert Chevrolet, it was a fast and easy experience and i loved my truck every minute i had it. Fast forward to today 7/19/23. About 2 weeks ago i went back to Covert to sell my truck, it was the same easy experience i had even though i was giving something i loved up this time. Lazarus the Sales Manager handled the whole deal from sart to finish and even above and beyond to the very end. This place i have only two experiences at 5 years apart almost and they were both great. Everyone was nice and helpful from phone calls from previsit to phone calls afterwards. When i buy my next Chevrolet I'll definitely return to Covert in Bastrop for another great car buying/selling experience! Buying a vehicle can be a headache but not at Covert Bastrop!"

"Beautiful customer service. Covert Chevrolet has my vote. I always feel like they listen and take care of my needs. Driving the distance is worth it for me."