Valer Dental & Braces

"I think most of the positive reviews are here because they offer a Starbucks gift card for 5 star reviews. Our experience was purely negative. We started with dental services and they weren’t going to do the cleaning at the same time as the exam. They wanted us to schedule another visit to come back for that, which made no sense and was not explained at the time I made the original appointment. My daughter needed a filling, but had to have it redone elsewhere. It was as if they had never done it in the first place. My son and I both had braces here, as well. I only needed a little bit of straightening done. I had already had braces as a teenager and my teeth were still in pretty good shape. However, I have a small mouth and my wisdom teeth re-crowded the rest of my teeth a little bit. The orthodontist said he could get it done in 8 months, however it took a full year. I asked for a few things while I was there, and none of it was done, even though he said it would be added to my chart and they would do it. At the end, the guy was utter incapable of getting my two bottom teeth straight. The solution was let’s just do the same thing again, but tie the wire to the brackets tighter. It was ridiculous, did nothing, and a the time of removing my braces those two teeth were (are still are) not straight. The whole experience was miserable and I was not willing to wear them for longer. My son’s braces also took a ridiculous length of time and his bottom teeth are also not entirely straight. I also started receiving texts about owing something for a recent service (months after everyone in my household stopped going there). I called and the lady said everyone had been getting them, she had no idea where they were coming from and to ignore them. I continued to get them and they said something about being more than 60 days overdue. I researched the company sending the texts, saw they were legitimate and opened the link. It said that we owed 25.76. I called the office again and the lady I spoke to said it should actually be $90 some because the insurance didn’t cover all of my son’s retainers. That makes no sense because my son and I had the same insurance, why would I be covered, but he wasn’t? I asked questions about why the automated system and they had different numbers and why I had never received a phone call or bill or any communication concerning this. She had no answers, said it $90 that our account said there was a credit on my daughter’s profile, but it shouldn’t have been a credit because her service was $75 and we’d only paid $60, etc. They’re a mess. We will not return."

"My experience with Valer Dental on Coors was awesome. Just got done with braces and my teeth are amazing! Cindy was amazing and very thorough and her attitude was awesome! Dr. Lightheart was also very professional and always fun making these almost 2 years fly by and seem like no time! Definitely recommend these amazing humans for your teeth!"

"Took my son in as a new patient knowing he needed to have some baby teeth pulled. Dr. Gabaldon and her assistant Gabriel were amazing with him! Gabriel treated him like they were best buds the entire time we were there and Dr. Gabaldon was so gentle and patient taking her time to make sure that my son was having a positive experience. Thank you both for giving my son such wonderful care!"

"Valer Dental & Braces acquired to my every need! I love this place! My first time and I really feel very confident about the service! I will bring my kids over here. The assistant Gabriel was fun and very nice about my needs. Doctor Lo was very kind and understandable about my dental needs. HIGHLY RECOMMENDED."

"My experience at Valer dental has been great! The front staff are always smiling and kind. Communication is really good. Cindy was great at doing my braces and communicating everything she was doing. She was also super nice and made me feel comfortable. I would totally recommend them. (:"