Northside Lexus Service Center

"My service experience at Northside Lexus has been exceptional. Each time, every member of the service team I've encountered has made me feel welcome and comfortable during my visit. I can actually relax while waiting. Ruben, my Service Consultant, always makes me feel confident in the service I receive. After listening to my questions and concerns, he'll answer my questions and recommend what should be checked/done to address my concerns. Having already checked my maintenance record, he'll then recommend any standard service that is due at that time. He'll assure me that I'll be contacted if anything exceptional or unexpected is discovered during the service activity. When the service is completed, he'll find me, give me a brief explanation of what was done, and answer any further questions I may have. I'm very happy with the service I've received at Northside Lexus."

"The building looks new and it's well maintained and spacious. However the coffee selection is limited to an automatic espresso machine that makes mediocre coffee. No snacks. Bottled water and a coke freestyle machine make up for it. There were some chairs with dividers further away for people who needed privacy but no desks. I used to get my car serviced at Sterling McCall Southwest Lexus and I miss the snacks and desks to work from."

"I recently had the pleasure of experiencing top-notch service at Northside Lexus, and I couldn't be happier with my visit. From start to finish, it was evident that this dealership prioritizes customer satisfaction. Anthony Cruz, the service advisor who assisted me, deserves special recognition. He not only addressed my vehicle's service needs but also went the extra mile to keep me informed throughout the process. His attention to detail and dedication to ensuring that I was comfortable and informed made a significant difference. One particular issue I had with my vehicle was an interior dashboard problem, and I'm delighted to say that it was fixed flawlessly. Anthony and the service department left no stone unturned to make sure my vehicle was in top-notch condition when I left. The level of professionalism and commitment to excellence at Northside Lexus, as exemplified by Anthony Cruz, is truly commendable. I can confidently recommend Northside Lexus to friends and family, knowing they will receive the same exceptional service that I did. Thank you, Northside Lexus, and a special thank you to Anthony Cruz, for making my service experience outstanding. I look forward to returning for future automotive needs."

"On August 16th, 2023, I had the pleasure of spending the day at North Side Lexus with Herb. His incredible patience, honesty, and transparency regarding the car buying process were truly remarkable! Despite not being approved for the car I had set my sights on, the overall experience was fantastic. If you're in search of a vehicle at North Side Lexus, I highly recommend requesting Herb's assistance."