The Dentists at Town and Country Village

"Firstly, this is the most friendly and professional dental office I've been to, but I had a bad experience with Dr Brenda Acosta that has lost my trust in her expertise. I can't find any reviews about her for some reason (although she has only a couple of years of experience). I went in expecting to see Dr. Rhea but was assigned Acosta as his replacement after his retirement. I did not research about her at first because I had a great experience last time and trusted the clinic. She performed 3 fillings and I had to come back 2 days later because I felt a sharp pain in one filling when flossing. After a visual look over she tells me it's just gum sensitivity and says to give it some time. I also tried to explain how the floss doesn't touch my gumline and she was dismissive saying how it's not supposed to hug the base of the tooth. And when she demostrated how far the floss goes she was forceful, pushing down hard, when I was already feeling pain here. I waited it out 3 weeks, figuring it's enough time to prove it's more than sensitivity, and I scheduled to see Dr. Bogan because upon googling him I found he has excellent credentials and feedback from patients. I felt he would easily fix this and I was willing to pay out of pocket since he's not "in-network" with my insurance. I like how he took me seriously and listens. He did an x-ray and discovered a big overhang and redid the filling at no charge. Pain is gone and so is that pesky overhang. Glad I went with my gut by getting that second opinion, but unfortunately since Dr Acosta is the only one that accepts my insurance here I am on the hunt again for a dentist I can trust for my future dental needs."

"They were able to squeeze me in when my appointment wasn’t until next week and it was my first time there. I’ve been looking for a new dentist office and they did not disappoint! They were fast at getting you started, prompt and very kind. They were super thorough, did things I didn’t know dentist offices do and they made sure I understood what I needed to do to follow up. Overall amazing experience"

"Today was my second visit and I am so happy with Dr. Bogan and his staff. I love my hygienist. She not only does a great job but gives me great advice on taking care of my teeth. I could not be more pleased that I moved to his practice. His front office staff is great too. I highly recommend!!!"

"Always a pleasant experience! We’ve been going to Dentists at T & C for many years and would hate to go anywhere else. Dr’s and assistants do great work, super friendly front office staff, easy to schedule, admin matters are always handled with professionalism, Ms. Patty is always a warm presence — she’s so welcoming and sweet :)"

"I had my first visit yesterday and was very pleased with the care and exceptional customer service. I called the day before to make a new patient appointment and they were able to work me in same day or next! Upon arriving the staff was very friendly and greeted me with a smile. Dr. James and Brooke have great bedside manners and really seem to care for their patients well being. I will definitely be recommending this office to my friends and family."