Maria Cristina Garanzuay DDS @ Windcrest 4932 Windsor Hill, San Antonio, TX 78239

"Please don't waste your time even calling this office. They'll happily lie about what services they provide per your appointment, and then (for no reason) cancel your appointment at the last minute by calling to tell you that you were supposed to come at some other time. I never had the opportunity to see this dentist because of how awful her male secretary is. I originally scheduled my appointment on a Thursday at 3pm to get xrays and fillings. I let the secretary know exactly what I needed when making the Thursday appointment. When the secretary called the day before my appointment to remind me of the appointment, he told me I was scheduled for a cleaning. I corrected him and told him I wanted everything done, and he then informed me that they couldn't do it all at that time. WTH!?!?!?! The secretary offered to reschedule me for the following Monday, at 3pm. I was confused why 3pm didn't work on Thursday, but worked on Monday, but went with it because I'm a teacher, and I don't want to use sick leave if I don't have to. If he had given me a time which was any earlier, I wouldn't have accepted it. Since Dr. Garanzuay's office had already proven to me that they are incompetent concerning making appointments, I called back to verify that they'd be able to take care of everything on Monday at 3pm. The secretary reassured me that everything would be accomplished at that time. Let me recap what I went through to ensure my appointment on Monday at 3pm would satisfy all my needs. - I never would have accepted anything before 3pm because I'm at work - During the original reschedule call, I made a point to ask to ensure everything could be done at 3pm on Monday - Later, I called back just to double check everything could be done on Monday at 3pm Today (Monday), I left work in time to make it to my 3pm appointment. A mile down the road, I get a call from Dr. Garanzuay's office. It was the secretary, "Sir, we were supposed to see you for an appointment at 1 o'clock today." You can imagine how upset I was. I made it clear to him the events which had transpired the week before, and all the hoops I jumped through to ensure the Monday 3pm appointment would be sufficient to meet all my needs. All he kept saying was, "No, I said 1 o'clock. No, I said 1o'clock. No, I said 1 o'clock." This was clearly a huge mistake on the part of Dr. Garanzuay's office, which I would have easily forgiven if he had been man enough to admit his mistake, they had stayed later to take care of all my needs at the time that they scheduled, or offered some way in making up to me the inconvenience they had caused me. Instead, he was argumentative, rude, prideful, unremorseful, and ultimately proved to me that I should keep my distance from Dr. Guranzuay's office. If you're reading this, you should keep your distance as well - don't even bother making an appointment. There's a good chance you'll never get to go."

"Just had my last molar removed. I was warned it would be a tough extraction. Dr. Garanzuay got it out and I didn't feel any pain. She was patient and worked it till she got it out. I have found me a permanent dentist. Her staff is also very informative and helpful. They make you feel more relaxed. Thank you Dr. Garanzuay, and your staff too."

"Amazing atmosphere! Doctor Garanzuay and her dental hygienists are welcoming. They ensure you are treated with the utmost respect and make sure you know the importance of each procedures. It had been 10 years before I seen a dentist and let me say they saved them by the grace of God they were not bad as I thought. I’m grateful to have Dr. Garanzuay as my dentist. Prices are affordable and they will work with you as well."

"Dr. Garanzuay and her staff provide excellent service. I always love having my teeth clean there. Everyone is so friendly and respectful. I get appointment reminders way in advance so never forget one. And the complements I get on my smile are because of the good job they do there with my teeth. Thanks Maria and the staff, keep up the good work."