Service King Collision Irving (Now Crash Champions)

"Good work for the most part. There were a number of things still wrong with the car after I picked it up. And still waiting on a headlamp after over 2 months. Lack of communication for most of the process."

"We live in Phoenix and our daughter goes to college in Dallas. Recently someone hit her car and we decided to use Crash Champions due to their good reviews. They fixed it quickly and it looks good as new! We also ended up having a missing part that needed replacing (not accident related) and the service manager Mike Bergman went above and beyond to get that for us. He even installed it himself to make sure it was the right color and fit well, since he knew we lived in Phoenix and couldn't help. Would highly recommend Mike and his team!"

"They have excellent customer service, very knowledgeable. Teresa is very helpful and fast at resolving issues. I love working with her. I would highly recommend them for all your car repair needs."

"Took my truck in on a Monday. I needed a new windshield and a hood. My truck was done on Friday. I picked it up today because of the Christmas holiday. I expected it to take two weeks or more. I am very pleased with the entire process. The communication was elite level."

"I have never experienced better customer service in any industry ever. the general manager Michael really takes pride in his customers! christine is always friendly and happy to help on the phone. i’ll be back again the next time someone decides to crash into me! it is hard to get someone on the phone or someone to return your calls but it’s a very busy place. the updates are great every few days on the progress of the car."