Gerber Collision & Glass 2751 Old Alton Road, Denton, TX 76210

"Great Customer Service!! My repair was completed a week ahead of schedule. Great work, and they kept me very well informed at every step along the way. They even helped me find a low cost solution to a pre-existing problem I had with my car. HIGHLY recommend!"

"This was really a very pleasant experience! The staff especially Penny walk us through the process and was amazing. Promise were made and were beyond met. Time frames were given and again met before dead line! They really went the extra mile to ensure that EVERYTHING was perfect! The neatness and cleanliness that they they returned our vehicle and the shop was just out of this world! HIGHLY RECOMMEND. Cannot express our gratitude enough, that there are still service providers in the industry that take care of their customers like family! Thank you!"

"I took my car to have the bumper replaced May 6th 2023. May 6th, my car was not ready. No one called with updates for three weeks. I was told it would take two-three weeks to be repaired. After the third week, I was told the staff quit, the owner was in an accident and the production manager was doing all the work. May 5th I received a text saying my car was ready but was not informed they closed at 5:30 and that they are not open weekends. May 8th, I requested my car returned to me. A very rude woman said they had just opened and she did not have time to update me. I reminded her it had been over a month. She said my car would be ready in a few hours. Thankfully, it was. I understand life happens. If their staff quit, I should have been informed and given the opportunity to have my car towed and the job completed at a shop who had a full staff to complete the job in a timely manner. I rented a car for two weeks which cost me 1000$ and took an uber the remaining two weeks,. I would have appreciated a professional, empathetic staff."

"Took a Jeep Grand Cherokee in to have the bumper replaced, $ 10,800 later and 3 months, got the car back and there were several paint defects that were so obvious even to the service guy, went back to pick the car up and only one of the issues was corrected, this went on and on and on. I finally got tired of sub standard quality, I guess I can live with fish eyes over new paint, gives it character. I wouldn't take a plow to them for paint. The last time I was there apparently everyone had quit at once. I'm giving them 2 stars because at least the bumper didn't fall off on the way home..."

"Went to Gerber today to get my mirror fixed and Randy was amazing! They were able to reconnect my wires and reattach my mirror without any cost (very little damage). They also buffed out some minor paint scratches. Would highly recommend this place and will be back if I need to get anything else fixed! The staff is also so nice!"