Courtesy Acura 125 Rojay Drive, Lexington, KY 40503

"Car buying experience was straight forward. The sales person was courteous. I wish the dealership itself was a little more representative of a luxury car sales. There was no individual cup coffee machine, with an old Bunn coffee maker that was empty. And no single-dispenser format that is now ubiquitous at even the local Honda dealer. And this is Acura."

"If I could give 0 stars I would. This dealership has been absolutely ridiculous to work with. Sold my wife a Yukon Denali with 3 of the 4 tire pressure sensors bad, AND all 4 shocks blown. Upon test driving the vehicle, she stopped at an advanced auto parts to have it scanned and it threw a tire pressure sensor code. When she gets back to tell them, the salesperson tells her it’s just the cold weather. No buddy, it’s not. Very next day finding out the shocks are blown, we call to ask them to have them fixed. They tell us it passed safety check. Well sir, shocks won’t cause a failed safety test. It’s been 2 months, and all we get is a run around, let me talk to so and so and get back to you. I’ve got saved pics and texts from day 1. The owner calls me and offers to pay half. No sir, they were busted when you sold the vehicle, it’s your responsibility to fix all 4 shocks and tire pressure sensors prior to selling a vehicle. Then he tries to tell me, well your wife declined the warranty we tried to sell her. Again, I’m not stupid buddy, your warranties don’t cover wear and tear parts of the vehicle, so it wouldn’t have done any good anyway. 2 months and I still can’t get any resolution. I’ll be happy to share all the pics of our conversations up to this point. Simply ridiculous. DO NOT BUY FROM HERE!!!"

"Drove over an hour and a half just to go to Courtesy Acura to “look” at their cars. My boyfriend had bought three from Chris and an had excellent experience. Well, Chris was great and my Honda that I drove home is beautiful! Thank you for your kindness, diligence and excellence…….to the entire team who worked with me."

"The entire process from first contact with the salesman to finalizing the financing went as quick and smooth as can be expected when buying a vehicle. Juan and David were excellent to work with and always professional & polite. Great job putting me into a SWEET 2021 RAM Big Horn for an excellent price! Thanks!"

"I cannot say enough good things about our experience with Courtesy Acura. First our salesman, Chris Webb was awesome. We had been to several dealerships, and they were all pushy. He was pleasant, not pushy at all and wanted to make sure we got the vehicle we were looking for. He brought us water, chocolates there was a food truck there and they fed us. We brought the vehicle of our dreams, and we got more chocolates and a free Stanley cup. The process didn't take long at all. The dealership is clean and comfortable, and the staff were all so friendly. If you are looking for a great place to buy a car look no further. It was the best experience we have ever had buying a car."