Ken Towerys Tire & Auto Care 120 Louie Place, Lexington, KY 40511

"Horrible experience. Wouldn’t recommend this business to anybody. I show up Saturday for my appointment and am turned away, because their truck lift is down. I come back Tuesday for my new appointment they made and it’s not on their schedule. It takes them 4 hours to do a single oil change, and when it comes time to pay they don’t honor the discount they promised for my wait."

"3rd time I’ve take my car in for various repairs/maintenance. Every time I’ve received excellent service and great prices. Staff is great and will work with you to get you what you need. Definitely would recommend this location."

"I went in to their shop, in Lexington Ky. The #1159 location to be exact, to have a wheel alignment done on my car. I was helped by a gentleman named Nickolas, whom was not only welcoming, but very knowledgeable and helpful. he was transparent in making sure I understood exactly what was going to be happening. the cost, service, and other available options. he also made sure I received their promotion./discount that was taking place. I was just pleased overall from start to finish."

"I was able to schedule a same day appointment and even though they were a worker short, they were able to take my car and put a patch on my tire in a couple hours. Great customer service and future recommendations for my car. Will return in future!"

"I will never do business with Ken Towery again. I needed a tire patch and was told the puncture was too close to the sidewall and needed to buy a new tire, so I got a second opinion. The puncture was right in the MIDDLE of the tire and it was an easy fix. I originally purchased all 4 premium tires from this same location. This place is close to my work, so when I shared my experience with colleagues I heard the same exact experience from other co-workers. I do not like having my time and money wasted and most importantly I do not trust this place. They have lost a very good customer. Take your vehicle elsewhere if you want to be treated fair."