German Imports

"Capable and trustworthy! I have a heavily modified 2013 VW GTI. It's a passion project. German Imports has been able to help me fix several problems and do complete kit replacements for some older parts of the car. Along the way, they helped me understand exactly what was being worked on and how they were diagnosing the car's issues. They even helped me secure parts that were difficult to find. Their prices were very reasonable and they were always friendly. I highly recommend this mechanic. Nothing is too difficult for them and they have never tried to squeeze me for money. They have a great team and a great shop, exactly what you want from your mechanic."

"I’m absolutely compelled to write this positive review. I first want to acknowledge the owner Steve for his honesty and integrity, in telling me the truth, that I WASN’T in need of auto service. It is rare, to have mechanic charge no fee for a quick diagnostic. Although, I didn’t receive any auto repairs, I must say, I was truly impressed with Steve and his wonderful staff! Being a woman, in need of auto care the whole process can be very intimidating, But they made my experience positive. Their integrity has won me over. If I’m ever in need of auto care, this will be my shop I call."

"Overpriced, to say the least. I was given one quote for a simple maintenance item then surprised with a much higher bill. They also overcharged my girlfriend for basic repairs, and I mean by 100s of $. Beware. People with questionable character may also perform shoddy repairs. Time will tell."

"Honest and fair pricing with good quality work. He stands by his work and has a huge knowledge on early and late model German/European vehicles. He has saved me a lot of money compared to the dealer. Highly recommend for anyone living in the area that needs some maintenance/repair work done."

"I recently used this shop and was very disappointed with the customer service. I had used them in the past and felt they were expensive but I thought it was to be expected with a foreign car. I didn't have any complaints about their work at the time so customer service was adequate. This time I wasn't satisfied with the work and when I expressed that politely, I was met with a nasty attitude. I asked them to assemble the front strut of my car. I told them it was assembled incorrectly and they took an offense to it. They said it was my fault because I didn't bring the old one as an example, but the spring clearly did not seat properly in the rubber pad after they assembled it. I wouldn't expect to need to bring a second vehicle as an example every time I need their service. They said it would cost a minimum of a half hour shop time, at $85 and hour, to fix their mistake. They had already charged a full hour which I thought was high based on others opinions stated online. My overall experience today was pretty disappointing. I would have probably paid the extra and just taken it as a lesson, but the attitude really caught me by surprise. I didn't express any negativity when I tried to address the situation, but was met with nothing but attitude. I wouldn't give them any stars but they did work me in quickly. But maybe that's because they're not busy if they're treating all of their customers this way."