Five Below,

5001 Outer Loop, Louisville, KY 40219

"The prices vary and most notably are not $5.00 and below any more. Considering inflation, this is understandable. There are some good rate finds here that may make it worth going. However, every visit to this store leaves me feeling like I have made a mistake going in. It's always dirty. Products and clothes all over the floors. Staff playing around, cell phones out, just not very productive. We did the self checkout with absolutely no staff member communication whatsoever. Perhaps some may like that, There is much more room for improvement. If almost feels like walking into a Dollar Tree store, but with toys.. and filthy."

"What in the rummage sale is going on at this store?!?! It really takes effort to look worse than Ross and they have surpassed them by miles. It looks like they were robbed or ransacked or something!"

"Walked in today to get a couple items for a birthday gift. And I walked in, and the store was a terrible looking. Everything was everywhere. And I’m literally talking about everywhere. Nothing was in its right Place. Nothing was organized. There was boxes upon boxes stacked on each other of things that were open and unopened. I get is the holiday season time. But you have to make your store look presentable for the holiday season. There’s no if Ands or butts about it. Yeah everybody short staff.. But there’s other places that are short staffed that look way better than this with less people! Please do better!"

"I was at this location yesterday and this store was an absolute trashy mess. The last time I visited was probably a year ago and at that time it was nice. I manage a store myself, not for this company. I would NEVER let my store look like this. There were isles you couldn't get down if you had a cart. It was hard to look at several areas because of all the merchandise just thrown around and piled up. I understand that shipment has to be put out, floor sets have to be done, etc. However, your store doesn't need to look, and shouldn't look like, a trashy kids room that the parents never check. My store never looks like this and we get things done."