Derby City Pizza Co. Express

"I came here for the 2023 Pizza Week special and it was delicious! In fact, I can say that it was my absolute favorite of the week. The thin crust pizza was cracker-thin and crispy, just how I like it. Kayla gave me a warm welcome when I stepped inside and AJ cooked the pizza to perfection! I scored them a 3 on atmosphere because the Brownsboro Road location is take out only, no facilities for dine-in."

"I ordered pizza and paid for it online, before going grocery shopping. I did my shopping and went to pick up my pizza and the girls said it would be ready in a couple of minutes. There are about three door dash drivers waiting and it appeared that they had given away the wrong pizzas. She told me it would take 15 minutes to have mine remade. I told her I couldn't wait because I had groceries in the car. I said I'll just take a refund and she replied. There's no manager working and she cannot give me a refund. It escalated a little bit. I was irritated that I was leaving without food or a refund. I called the store the next day and spoke with the kitchen manager AJ. He was a pleasure to deal with and that's why I gave two stars. I emailed corporate and they did process a refund. They did not call me, no apologies. It's not a big deal, but not great customer service. The pizza is good! I've eaten it many times as I live around the corner."

"Food is ok, but they take no responsibilities for the poor service of their 3rs party company that they hire to deliver. I would rather eat little ceasars than deal with this poor service. To the reply on this message, guy told me that me not getting my food was not his problem. Also, it's not discrimination, if they are unable to complete the job at hand, its called not qualified. Maybe some education would do this business owner some good!"

"Really yummy pizza. The base is crispy and the toppings are very fresh. The pizza is also not too oily. I also tried the boneless chicken wings and they were delicious- perfectly cooked."