Papa Johns Pizza 10100 Taylorsville Road, Louisville, KY 40299

"Ordered 12 inch cheese pizza for delivery. It only has 8 slices, so when you get your pizza 2 of the slices have burnt cheese sitting up in a bubble. Grubhub gave me a refund but still called the Mgr to inform him of the quality of food being delivered from that store. His response was, we are teaching and telling our workers to pay more attention to the pizza. Sir, no that is not the correct answer. My motto is at any fast food or restaurant: If you wouldn't eat it or want your family and kids to eat then don't give it to your customers. IT'S THAT SIMPLE!!!"

"Staff arguing with another customer. Saw a pizza laying on kitchen floor out of.box. I ordered a sausage pizza with extra cheese. I basically got a cheese pizza with a few sprinkles of sausage! Never ordering from there again."

"Ordered a pizza without bacon and it had bacon all over it. Delivery and box receipt both indicate no bacon. This is the second time we’ve experienced a mixup. We also had 2 hairs on our pizza. I contacted the “store number” over 20 times where it was disconnected 20 times. The only people I could talk to was the “ordering team” who cannot assist with correcting this issue. One star for delivery only. Delivery person was friendly."

"Please get new people in here. The food is awful the service is just as bad. It's so close to my house and it's a shame I have to take my business elsewhere due to easily fixable issues if they would just fire the entire staff and start from sctatch. Pizza not cooked when asked for well done, ordered chicken poppers i was given rubbery cold nugets and wrong sauce, wrong topping on pizza and rude Manager. No compinsation for this either. At this point little ceasers doen the road is better than this place. DON'T WASTE YOUR MONEY I BEG YOU!!!"

"They use the wrong type of dough for my papadia! It's supposed to be a doritos-based bread, and they just used regular pizza dough. Then they burnt it! Just cancel my order if you don't have the requisite supplies! I will never order from here again until this is made right I planned to email a report to corporate when I have time. Completely dismal, you need to fire those employees who are dragging your location down."